Hi, I have been charged twice for my account renewal. Please advise.
On a separate note, I have spent the last 15 minutes trying to figure how to communicate with you and I am beyond frustrated and on the cusp on droppoing my account entirely. You're not the only game in town. LFG!

]]>https://community.windy.com/topic/40081/double-billingRSS for NodeThu, 13 Aug 2026 14:49:51 GMTTue, 20 May 2025 13:12:37 GMT60Hello, @Steve-Robinson, I am deeply sorry for the inconvenience. Could you please share the invoices from fastspring at support@windy.com? We would like to investigate it further, as we have found some system failures, so we need more detailed info that shouldn't be published here. Thank you for your patience and cooperation, Niki

]]>https://community.windy.com/post/212217https://community.windy.com/post/212217Wed, 21 May 2025 15:09:45 GMT