Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Mismatch across desktop and mobile APP

    Bug Reports
    2
    4
    204
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      sarudresh
      last edited by

      Hello,

      The data shown are different across desktop login and my mobile app. I am a premium subscriber.
      Have a look at the attached screen shots. You can notice the differences in rainfall, wind speed and in some cases even the temperature.
      How can this be? I have taken the screen shots at same time.

      The second issue - Though I am a premium subscriber, the desktop masks the data for more than 7 days. Please have a look the screen shot which contains "Masked" in the name.Screenshot_20250521-113159_Windy.jpg Windy-JNK-DT-21-05-25.jpg Windy-JNK-DT-Masked-21-05-25.jpg

      Regards
      Rudresh

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I
        idefix37 Sailor Moderator @sarudresh
        last edited by idefix37

        @sarudresh said in Mismatch across desktop and mobile APP:

        How can this be? I have taken the screen shots at same time.

        Did you check that the model update is the same on both devices ?

        The second issue - Though I am a premium subscriber, the desktop masks the data for more than 7 days

        On which platform did you subscribe ?

        S 1 Reply Last reply Reply Quote 0
        • S
          sarudresh @idefix37
          last edited by

          @idefix37

          I didn't get when you say "Model update is same on both devices". How to check that?

          I have subscribed on the mobile APP.

          Regards
          Rudresh

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I
            idefix37 Sailor Moderator @sarudresh
            last edited by idefix37

            @sarudresh

            In the menu of mobile app see About this data

            399CEBB1-7682-4615-883C-3ED2C197C3FF.jpeg

            8A8B6C03-C629-4880-9BF1-3EADE8C0F11A.jpeg

            In the browser version

            65F7E12F-1DD0-4079-9370-4F6A5CFCA204.jpeg

            Reference time must be the same if you want to make a comparison between 2 devices.

            Concerning to way to pair Premium to desktop
            https://community.windy.com/topic/40031/premium-paid-but-not-active

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
            NodeBB & contributors, OSM & contributors, HERE maps
            Terms of Use     Privacy Policy