Premium User Activation
-
Hello, I have paid for premium but looks like it is not activated.
Payment is done today around 10.00 am (CET). Appreciate if you may revert on that asap.
Thank you. -
@Kaan-Unal To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
-
I renewed for Windy premium yesterday. Went to login and realized I forgot Password. So I reset Passeord and that was successful. I think the account and password are in sync because they are recognized by this forum chat.
But when I attempt to login it fails and tells me I need to “try again later”.
Please fix and communicate back to me
BobM -
@bobmasi Hi, if you're still experiencing issues with logging in, could you please let us know what device you're trying to connect from, and ideally also send a screenshot of the error message?
Thanks a lot!
Hopefully, the issue will be resolved soon.
Kind regards, Jari
