Can't pay you!! HELP???
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@suty Folks, when are you going to get rid of Fastspring and use a payment service that has some logic built into it. I forgot to update my payment method so my payment was rejected; but after adding a new payment method and canceling my subscription because Fastspring wanted to hang on to my old credit card details and keep billing an expired card (THREE TIMES), I now can't re-subscribe to Premium - which expired yesterday.
Fastspring just goes around in circles, sending me more and more email with links that aren't relevant and won't let me pay you. It's impossible to either reactivate my Premium sub, or to resubscribe! Let me know when you get a payment system that works and I'll gladly give you my money! Really, Fastspring is the worst of the worst!
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@Colin-in-BKK Hi, we already replaced Fastspring with Paddle for all new purchases for now. So if you want to, we can cancel your Premium and you can purchase a new subscription with Paddle.
Please let me know, if you are interested. -
@Suty Thanks Suty, but I managed it by canceling my Subscription and then resubscribing using a Thailand payment instead of Australia. All is well and I'm back enjoying Windy - without doubt the most-used app on my phone, and now on the phones of my many friends too. I'm glad you got away from Fastspring - they were a nightmare :).
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@Colin-in-BKK Thank you for the update. We appreciate users like you, if you need anything else, don't hesitate to contact me.
