Charges
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Hello! How can we revert a subscription charge? The user who was a subscriber, no longer works for our company, therefore we’d like to kindly request to remove this user and revert the charges.
Thank you!
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@VantageShips Hello, if you provide the email of that use, I will do my best to help you.
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@Suty Good day! I sent an email w/ the details you may need at your email info@windy.com
Kindly check. Thanks! -
Hi just want to know how to navigate to my Premium account please ?
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@Robbie-pirple Hello, I see your Premium is active and assigned to your account so how can we help you?
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Hi thanks for that , my query is that i tried to download the app to my new tablet and it appears this version of windy is no longer viable, and it appears i cannot continue unless I resubscribe to the newer version? , as there is no way to submit my email account and transfer ,perhaps
RJW
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@Suty Hi there! I still haven't received any response to my enquiry via email. Kindly assist at your earliest convenience. Thank you!
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@VantageShips I am sorry about the delay, I already replied there.
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@Robbie-pirple What version of Android/iOS do you use on your devices?
