<![CDATA[Premium subscription does not transfer from mobile app to PC]]>I have windy premium on my mobile app. When i log in on my PC the premium does not transfer to my account. where is the problem?

]]>https://community.windy.com/topic/40479/premium-subscription-does-not-transfer-from-mobile-app-to-pcRSS for NodeFri, 10 Apr 2026 16:29:42 GMTThu, 19 Jun 2025 08:34:51 GMT60<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Wed, 23 Jul 2025 07:50:04 GMT]]>@windyMatjaz When did you pay for the Premium last time? I see that you used to have active subscription until April 2025.

]]>https://community.windy.com/post/215705https://community.windy.com/post/215705Wed, 23 Jul 2025 07:50:04 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Mon, 21 Jul 2025 09:15:33 GMT]]>I pay premiun acc and I can not use , what I need to do ?

]]>https://community.windy.com/post/215621https://community.windy.com/post/215621Mon, 21 Jul 2025 09:15:33 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Fri, 18 Jul 2025 07:38:49 GMT]]>@Blackwater-Jack We are deeply sorry for the mistake. We are excited that you will join our fantastic Premium community and enjoy the whole Windy.com experience. Have a nice day, Niki

]]>https://community.windy.com/post/215447https://community.windy.com/post/215447Fri, 18 Jul 2025 07:38:49 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Wed, 16 Jul 2025 13:59:05 GMT]]>I also mistakenly subscribed to Windy.app on my phone, thinking it was Windy.Com. I have requested a refund through the google app store. If I get my refund I will subscribe to Windy.Com. The Windy.App is a competitor to Windy.Com and IMO using deceptive business practices to gain sunscribers.

]]>https://community.windy.com/post/215354https://community.windy.com/post/215354Wed, 16 Jul 2025 13:59:05 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Tue, 15 Jul 2025 13:33:15 GMT]]>@Millie-Tavarez Hi, our Premium is assigned to an account in Windy.com. So if you see Premium only on one of your devices, you have to be logged in with the different account on the rest of devices where the Premium is not available.

]]>https://community.windy.com/post/215274https://community.windy.com/post/215274Tue, 15 Jul 2025 13:33:15 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Tue, 15 Jul 2025 05:30:19 GMT]]>@Nicole-Dolezalova I am also having a problem restoring my purchased Premium account. I am currently using Windy on my IOS devices but I am trying to restore purchase for my MAC pc. I am seeing some features requiring a Premium subscription that I am entitled to.

]]>https://community.windy.com/post/215229https://community.windy.com/post/215229Tue, 15 Jul 2025 05:30:19 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Mon, 14 Jul 2025 13:53:42 GMT]]>@Luka-Filipič

Ihave thesme problem

]]>https://community.windy.com/post/215192https://community.windy.com/post/215192Mon, 14 Jul 2025 13:53:42 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Mon, 07 Jul 2025 08:44:45 GMT]]>@C-Raymond Hello, I am not sure if I understand your question correctly - as our Premium subscription works yearly, this is the community of Windy.com (Red and White logo app) :-)
If you have multiple accounts, please use the same email address for both your mobile and desktop version of the app.
The account you use on the community doesn't have a Premium account activated, so you may have a different one?
I suggest trying to look for an active subscription inside the App Store or your email to see.
You might have received a notification from fastspring or Paddle if you have activated a desktop subscription.
Have a nice day, Niki

]]>https://community.windy.com/post/214694https://community.windy.com/post/214694Mon, 07 Jul 2025 08:44:45 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Sat, 05 Jul 2025 19:20:58 GMT]]>@Nicole-Dolezalova

Hi,

My situation is the exact inverse of @Luka-Filipič where I have a premium account which I had set up a year or two ago using my PC; if I am able to recover a login for that, is there a way to access premium features on the iOS app using that premium login?

]]>https://community.windy.com/post/214620https://community.windy.com/post/214620Sat, 05 Jul 2025 19:20:58 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Sat, 05 Jul 2025 17:15:14 GMT]]>@Thomas-Cailhol I have suffered from this for so long. Your answer cured it. Many, many thanks.

]]>https://community.windy.com/post/214614https://community.windy.com/post/214614Sat, 05 Jul 2025 17:15:14 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Wed, 02 Jul 2025 14:44:55 GMT]]>@Astraeus-Titan Hello, how can I assist you? I can see you have premium linked to your profile already. Is there a problem between PC/Mobile version? Have a nice day, Niki

]]>https://community.windy.com/post/214408https://community.windy.com/post/214408Wed, 02 Jul 2025 14:44:55 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Fri, 27 Jun 2025 17:06:51 GMT]]>@Aurorus alright but how do i send to windy staff? Imean, UI is realy user unfriendly about account issues. I can only get to som BOT that is not usefull.

]]>https://community.windy.com/post/214105https://community.windy.com/post/214105Fri, 27 Jun 2025 17:06:51 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Fri, 27 Jun 2025 13:46:13 GMT]]>@Astraeus-Titan assuming you are not in the situation @Thomas-Cailhol described, your premium features should be available the moment you log in to PC using the same account. I would know because I'm on PC right now.
Another data point is your forum account here: premium users will have the premium logo next their username. Neither of you has it. I recommend sending the Windy staff your purchase receipt and go from there.

]]>https://community.windy.com/post/214092https://community.windy.com/post/214092Fri, 27 Jun 2025 13:46:13 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Fri, 27 Jun 2025 12:48:57 GMT]]>I have sam problem. Subsription system is not user friendly. I have paid, and now i can not use it.

]]>https://community.windy.com/post/214089https://community.windy.com/post/214089Fri, 27 Jun 2025 12:48:57 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Thu, 19 Jun 2025 09:44:40 GMT]]>High chance you took the subscription of the other Windy app (the blue one) available on the store bro... My friend did that just yesterday. @Luka-Filipič

]]>https://community.windy.com/post/213659https://community.windy.com/post/213659Thu, 19 Jun 2025 09:44:40 GMT<![CDATA[Reply to Premium subscription does not transfer from mobile app to PC on Thu, 19 Jun 2025 08:40:22 GMT]]>@Luka-Filipič Hello, you need to login to Windy.com with the same email address to both desktop and mobile app - for your account here I don't see any Premium account, so try the different address which you use for your mobile store. Let me know if that helps! Niki

]]>https://community.windy.com/post/213654https://community.windy.com/post/213654Thu, 19 Jun 2025 08:40:22 GMT