Failed to determine location – Windy.com unable to access location data

[Samvel Malintsyan]

I am encountering the following error when trying to check the weather at my current location on Windy.com:
“Failed to determine your location. Make sure Windy.com has permission to access your location.”

This issue occurs in both browsers installed on my system — Safari and Firefox (both updated to their latest versions).
Location permissions are enabled, but the site still fails to detect my location.

Please advise on how to resolve this.

[Samvel Malintsyan]

Screenshot:

[Suty]

@Samvel-Malintsyan Hello, I tested the location in our app in these browsers, you mentioned and it was localised okay. Could you please test it in the private tab of these browsers?

[Samvel Malintsyan]

@Suty Hello, I tested on safari private tab and result is the same.

[Samvel Malintsyan]

@Suty it seems to be related to AdGuard. When I disabled it, everything worked as expected.

[Suty]

@Samvel-Malintsyan Okay, some tools and addons can affect this or other functionalities. However, we cannot affect this from our end.