Will not renew
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I purchased Premium to use it for routes and picking the best days. It doesn’t work on my iPad and iPhone. I have asked for assistance and have done what was requested. Still not working…
I have seen it work on a friends laptop so I know it works for him. More than disappointing. -
I understand that in the route planner, you can't change the departure time on your iPad.
As explained to you in this thread scroll the black timeline (if you are using the mobile app).
I do confirm it works perfectly on iPad.
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Not on my iPhone 11
I will try on my ipad again. -
@idefix37
And not on the iPad either. I wish I understood it worked on a laptop and wondered why our Buddy Boat always brought their laptop to planning sessions. He probably couldn’t get it working either. I have seen it work perfectly on a laptop. This should be explicitly mentioned for those of us who no longer use laptops. -
@Rovinkind
Again I confirm that the Route planner works perfectly on iPad and on iPhone. I never use a laptop at sea.
Could you show a screenshot ? -
@idefix37
The double arrow over the date that you show on your screen shot and I have seen on my friends laptop is not showing up on my screen -
@Rovinkind
Of course. I drew them myself to explain that you need to move this timeline.See that it works on my iPad
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@idefix37
The date does not change to what your screen shot reads. It just reads “Monday 23” with “6:00” over top -
@Rovinkind said in Will not renew:
@idefix37
The date does not change to what your screen shot reads. It just reads “Monday 23” with “6:00” over topDo you talk about my screenshot or your screen ?
It means that you plan the departure on Monday 6:00. -
@idefix37
Yours reads very different than yours!  -
@Rovinkind
To attach a screenshot to your message
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@idefix37 I cannot even attach a picture. I got a box showing the icons that should be there and they are different to the ones on my screen.
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@idefix37
I give up. I will sign up for PredictWind instead.
Thanks for trying to help but there is a more significant issue and it is not worth the money to keep trying this over and over with the same results. It could be a iOS issue or an issue with your versions. -
@Rovinkind
There is no issue with my iOS version. It works right.
