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    How to activate your Live Storm and Heavy Rain Alerts

    Scheduled Pinned Locked Moved Frequently Asked Questions
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    • M Offline
      Moran1974 @Suty | Premium
      last edited by

      @Suty said in How to activate your Live Storm and Heavy Rain Alerts:

      para

      If I can contribute in any way, I think it's better to do it in the saved favorites rather than the current location.

      1 Reply Last reply Reply Quote 0
      • D Offline
        DanQcCa @Suty | Premium
        last edited by

        @Suty i had the same problem as @seabee-0. 2 august 2025 15:45 St-Raymond, Québec, Canada a good storm drop 15mm in 30 minutes, i receive the Thunderstorm alert but i was 181 km (road distance not plane distance) away from St-Raymond wich is in my favorite.
        Where i was, 1850 Rue de FontaineBleau, Drummondville, Qc, J2B8T7, there was no rain or thunderstorm close to me.
        I was able to see me on your app on my phone at the correct location, GPS is set to Allowed GPS all the time. And i also receive an alert that look like "Heavy rain is coming", it was true for my favorite location St-Raymond but false for where i was.

        Nicole DolezalovaN 1 Reply Last reply Reply Quote 1
        • Nicole DolezalovaN Offline
          Nicole Dolezalova Windy Staff @DanQcCa
          last edited by

          @DanQcCa Hello, what mobile/OS are you using? We will try to investigate further. Live Alerts are currently unavailable for your favorites so that should not be the case. Were you moving on that day possibly leading to loss of internet connection? Thank you and have a nice day, Niki

          Niki

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            DanQcCa @Nicole Dolezalova | Premium
            last edited by

            @Nicole-Dolezalova Google Pixel 9 Pro XL/Android 16.
            Maybe my "new" location was not pass to the Alerts system. If the refresh of my location in the Alerts system is higher than 3h, the situation can be considered as ok
            I will add that my Google Pixel Watch 3 was giving me the weather in your app V43.0.2 on my watch for St-Raymond but i was 181 km away! The exact location of the thunderstorm.
            Even if i open Google Maps on my phone, open your Windy software V46.1.0 on my phone and my watch, alerte continue to enter for St-Raymond. I can see that your Google Maps and your App locate me correctly.
            But the alert was for the location i was 3h and 181Km before.
            Not a big problem, alert are not often, and it's a good things.

            -Internet was not good at the destination but it was working.

            I really like that new functionality. Thanks a lot

            Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
            • Nicole DolezalovaN Offline
              Nicole Dolezalova Windy Staff @DanQcCa
              last edited by

              @DanQcCa Thank you very much, I have forwarded your issue to our Android developer to see if we can do something on our side to help you. Have a nice day, Niki

              Niki

              1 Reply Last reply Reply Quote 1
              • Chhagan GavtarC Offline
                Chhagan Gavtar @tomacat
                last edited by

                @tomacat આ એપ્લિકેશન જે પ્રમાણે બતાવે છે એ પ્રમાણે વરસાદ નોંધાયો નથી ખોટી માહિતી આપે છે આ એપ્લિકેશન હાલમાં બતાવવા પ્રમાણે વરસાદ જ બીલકુલ નથી

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                • idefix37I idefix37 referenced this topic on
                • KupolK Offline
                  Kupol | Premium
                  last edited by

                  Hi. Подскажите, где смотреть атм. фронты?

                  Raouf GUEDJALIR 1 Reply Last reply Reply Quote 0
                  • Raouf GUEDJALIR Offline
                    Raouf GUEDJALI @Kupol
                    last edited by

                    @Kupol said in How to activate your Live Storm and Heavy Rain Alerts:

                    Hi. Подскажите, где смотреть атм. фронты?

                    1 Reply Last reply Reply Quote 0
                    • 老 Offline
                      老刀2002 | Premium
                      last edited by

                      I have paid the purchase amount, but my account still cannot access membership benefits. Please help me resolve this issue.

                      idefix37I 1 Reply Last reply Reply Quote 1
                      • idefix37I Online
                        idefix37 Sailor Moderator @老刀2002
                        last edited by

                        @老刀2002
                        You probably need to check this post

                        1 Reply Last reply Reply Quote 1
                        • F Offline
                          FlyingTart | Premium
                          last edited by FlyingTart

                          Hi, I’m trying to activate the Storms and Heavy Rain alerts, but the switches are still greyed out after I changed the Location permission to Always, and enabled notification.

                          I have uninstalled and reinstalled the app, and I also rebooted my phone, but the issue still persists.

                          Thanks for looking into it.

                          Version 48.1.2
                          iOS 26.2.1

                          IMG_2370.png

                          1 Reply Last reply Reply Quote 0
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