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    How to activate your Live Storm and Heavy Rain Alerts

    Scheduled Pinned Locked Moved Frequently Asked Questions
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    • Nicole DolezalovaN Offline
      Nicole Dolezalova Windy Staff @DanQcCa
      last edited by

      @DanQcCa Hello, what mobile/OS are you using? We will try to investigate further. Live Alerts are currently unavailable for your favorites so that should not be the case. Were you moving on that day possibly leading to loss of internet connection? Thank you and have a nice day, Niki

      Niki

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        DanQcCa @Nicole Dolezalova | Premium
        last edited by

        @Nicole-Dolezalova Google Pixel 9 Pro XL/Android 16.
        Maybe my "new" location was not pass to the Alerts system. If the refresh of my location in the Alerts system is higher than 3h, the situation can be considered as ok
        I will add that my Google Pixel Watch 3 was giving me the weather in your app V43.0.2 on my watch for St-Raymond but i was 181 km away! The exact location of the thunderstorm.
        Even if i open Google Maps on my phone, open your Windy software V46.1.0 on my phone and my watch, alerte continue to enter for St-Raymond. I can see that your Google Maps and your App locate me correctly.
        But the alert was for the location i was 3h and 181Km before.
        Not a big problem, alert are not often, and it's a good things.

        -Internet was not good at the destination but it was working.

        I really like that new functionality. Thanks a lot

        Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
        • Nicole DolezalovaN Offline
          Nicole Dolezalova Windy Staff @DanQcCa
          last edited by

          @DanQcCa Thank you very much, I have forwarded your issue to our Android developer to see if we can do something on our side to help you. Have a nice day, Niki

          Niki

          1 Reply Last reply Reply Quote 1
          • Chhagan GavtarC Offline
            Chhagan Gavtar @tomacat
            last edited by

            @tomacat આ એપ્લિકેશન જે પ્રમાણે બતાવે છે એ પ્રમાણે વરસાદ નોંધાયો નથી ખોટી માહિતી આપે છે આ એપ્લિકેશન હાલમાં બતાવવા પ્રમાણે વરસાદ જ બીલકુલ નથી

            1 Reply Last reply Reply Quote 1
            • idefix37I idefix37 referenced this topic on
            • KupolK Offline
              Kupol | Premium
              last edited by

              Hi. Подскажите, где смотреть атм. фронты?

              Raouf GUEDJALIR 1 Reply Last reply Reply Quote 0
              • Raouf GUEDJALIR Offline
                Raouf GUEDJALI @Kupol
                last edited by

                @Kupol said in How to activate your Live Storm and Heavy Rain Alerts:

                Hi. Подскажите, где смотреть атм. фронты?

                1 Reply Last reply Reply Quote 0
                • 老 Offline
                  老刀2002 | Premium
                  last edited by

                  I have paid the purchase amount, but my account still cannot access membership benefits. Please help me resolve this issue.

                  idefix37I 1 Reply Last reply Reply Quote 1
                  • idefix37I Offline
                    idefix37 Sailor Moderator @老刀2002
                    last edited by

                    @老刀2002
                    You probably need to check this post

                    1 Reply Last reply Reply Quote 1
                    • F Offline
                      FlyingTart | Premium
                      last edited by FlyingTart

                      Hi, I’m trying to activate the Storms and Heavy Rain alerts, but the switches are still greyed out after I changed the Location permission to Always, and enabled notification.

                      I have uninstalled and reinstalled the app, and I also rebooted my phone, but the issue still persists.

                      Thanks for looking into it.

                      Version 48.1.2
                      iOS 26.2.1

                      IMG_2370.png

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        Kevin Cooper 2 | Premium
                        last edited by

                        I have location services turned to always and notifications turned on my iPhone for the windy app, but I can toggle on heavy rain and thunderstorms toggle![alt text](image url)IMG_0366.jpeg

                        nanolab nanoN 1 Reply Last reply Reply Quote 0
                        • nanolab nanoN Offline
                          nanolab nano @Kevin Cooper 2
                          last edited by

                          @Kevin-Cooper-2 I’m having an issue with the weather app. I tried turning on Storms and Heavy Rain alerts, but the switches are completely greyed out.
                          What I’ve done so far:
                          Set Location permission to Always ✅
                          Enabled Notifications ✅
                          Uninstalled & reinstalled the app on website 🔄
                          Restarted my phone 🔄
                          App version: 48.1.2
                          iOS: 26.2.1
                          Anyone else run into this? Any tips or fixes would be super helpful!
                          Thanks in advance 🙏

                          https://nano-test.de

                          Sam WolfendenS 1 Reply Last reply Reply Quote 3
                          • riverlee_web_designR Offline
                            riverlee_web_design
                            last edited by

                            Thanks all for your sharing and support

                            1 Reply Last reply Reply Quote 0
                            • Sam WolfendenS Offline
                              Sam Wolfenden @nanolab nano | Premium
                              last edited by

                              @nanolab-nano exactly the same for me - all greyed out. iPhone 17 pro iOS 26.3

                              idefix37I 1 Reply Last reply Reply Quote 0
                              • idefix37I Offline
                                idefix37 Sailor Moderator @Sam Wolfenden
                                last edited by

                                @Sam-Wolfenden
                                Have you checked this setting?

                                IMG_3379.jpeg

                                Albert V. ScheidA 1 Reply Last reply Reply Quote 0
                                • mehuldogra95M Offline
                                  mehuldogra95
                                  last edited by

                                  Was looking for this—now my heavy rain alerts are activated. Thanks!

                                  https://www.prweb.in/

                                  1 Reply Last reply Reply Quote 0
                                  • Albert V. ScheidA Offline
                                    Albert V. Scheid @idefix37
                                    last edited by

                                    @idefix37 Had this issue, not fixed, thank you!

                                    https://honista.ltd/

                                    idefix37I 1 Reply Last reply Reply Quote 0
                                    • idefix37I Offline
                                      idefix37 Sailor Moderator @Albert V. Scheid
                                      last edited by

                                      @Albert-V.-Scheid
                                      Not fixed or now fixed ?

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        johny3245
                                        last edited by

                                        Hi,

                                        When trying to activate Storm and Rain alerts on my Android smartphone, I receive the following error:

                                        StormTracker Error: No device token available for notifications

                                        What does this exactly mean?

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS Offline
                                          Suty Windy Staff @johny3245
                                          last edited by

                                          @johny3245 Hello, may I ask what version of WIndy you have installed? You can find this information at the bottom of the menu.

                                          1 Reply Last reply Reply Quote 0
                                          • Roiting B2bR Offline
                                            Roiting B2b
                                            last edited by

                                            @johny3245 said in How to activate your Live Storm and Heavy Rain Alerts:

                                            Hi,

                                            When trying to activate Storm and Rain alerts on my Android smartphone, I receive the following error:

                                            StormTracker Error: No device token available for notifications

                                            What does this exactly mean?

                                            I’m trying to enable push notifications for severe weather alerts on my Android phone, but every time I activate the option, I get this message:

                                            WeatherAlert Error: Notification token could not be generated

                                            The app has notification permissions enabled, battery optimization is disabled, and I’m using the latest version from Google Play.

                                            Does anyone know what this error means? Is it related to Firebase, Android notification permissions, or something on the app server side?

                                            Thanks.

                                            Learning algorithms, system thinking and scalable digital processes.
                                            https://www.roiting.com/

                                            1 Reply Last reply Reply Quote 0
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