How to activate your Live Storm and Heavy Rain Alerts

[FlyingTart]

Hi, I’m trying to activate the Storms and Heavy Rain alerts, but the switches are still greyed out after I changed the Location permission to Always, and enabled notification.

I have uninstalled and reinstalled the app, and I also rebooted my phone, but the issue still persists.

Thanks for looking into it.

Version 48.1.2
iOS 26.2.1

[Kevin Cooper 2]

I have location services turned to always and notifications turned on my iPhone for the windy app, but I can toggle on heavy rain and thunderstorms toggle

[nanolab nano]

@Kevin-Cooper-2 I’m having an issue with the weather app. I tried turning on Storms and Heavy Rain alerts, but the switches are completely greyed out.
What I’ve done so far:
Set Location permission to Always ✅
Enabled Notifications ✅
Uninstalled & reinstalled the app on website 🔄
Restarted my phone 🔄
App version: 48.1.2
iOS: 26.2.1
Anyone else run into this? Any tips or fixes would be super helpful!
Thanks in advance 🙏

[riverlee_web_design]

Thanks all for your sharing and support

[Sam Wolfenden]

@nanolab-nano exactly the same for me - all greyed out. iPhone 17 pro iOS 26.3

[idefix37]

@Sam-Wolfenden
Have you checked this setting?

[mehuldogra95]

Was looking for this—now my heavy rain alerts are activated. Thanks!

[Albert V. Scheid]

@idefix37 Had this issue, not fixed, thank you!

[idefix37]

@Albert-V.-Scheid
Not fixed or now fixed ?

[johny3245]

Hi,

When trying to activate Storm and Rain alerts on my Android smartphone, I receive the following error:

StormTracker Error: No device token available for notifications

What does this exactly mean?

[Suty]

@johny3245 Hello, may I ask what version of WIndy you have installed? You can find this information at the bottom of the menu.

[Roiting B2b]

@johny3245 said in How to activate your Live Storm and Heavy Rain Alerts:

Hi,

When trying to activate Storm and Rain alerts on my Android smartphone, I receive the following error:

StormTracker Error: No device token available for notifications

What does this exactly mean?

I’m trying to enable push notifications for severe weather alerts on my Android phone, but every time I activate the option, I get this message:

WeatherAlert Error: Notification token could not be generated

The app has notification permissions enabled, battery optimization is disabled, and I’m using the latest version from Google Play.

Does anyone know what this error means? Is it related to Firebase, Android notification permissions, or something on the app server side?

Thanks.

[annesam]

Bonjour, comment obtenir la mise à jour, j'aimerais aussi avoir la V50, merci

[idefix37]

@annesam

Bonjour, la version v50 est automatiquement mise à jour sur le site windy.com. Vous pouvez le vérifier en bas du menu.
Pour l’appli mobile il faut que vous la mettiez à jour depuis la plate-forme que vous utilisez, AppStore ou PlayStore.

[annesam]

@idefix37 bonjour,ou ça a droit je vois pas, désolé, merci de m'indiquer l'endroit exact.

[idefix37]

@annesam
En bas du menu

[mishrana]

Hello Niki

Will it be same working accurately for India & it's sub-continent?

[Casey Hunt]

These alerts can be very useful for outdoor service businesses as well. We often need to monitor approaching storms and heavy rain before scheduling cleanup, hauling, or other outdoor work. Getting an early warning helps with planning and safety. Thanks to the Windy team for continuing to improve these features.

[Nicole Dolezalova]

Hello @mishrana, yes, Live alerts should work in your region (simply check the Weather radar layer for radar coverage in your country).
Just for your information, the data come from your local radars' reflectivities; thus, the local operators are responsible for the final radar sensitivity and the data you can see. We don't possess or manage any weather radar. Have a great day, Niki