A bug?

[ovidiu.galea]

Hello,

I tried to activate the storms and heavy rain alert and I become following errors.
Is this an error or the change is not yet implemented?

Error no: 2 { "errorID": "error-stormtracker-error-no-device-token-available-for-not", "overlay": "rain", "runningPhase": "3_redrawFinished", "timestamp": 1750921725700, "runningMinutes": 0, "type": "customLogError", "msg": {}, "url": "https://app-webview.windy.com/#/alerts?rain,2025062607,46.171,21.367,5,p:cities", "ver": "46.0.4", "target": "mobile", "platform": "android", "device": "mobile", "module": "liveAlertsToggle" }

Error no: 1 { "errorID": "error-stormtracker-error-no-device-token-available-for-not", "overlay": "rain", "runningPhase": "3_redrawFinished", "timestamp": 1750921724619, "runningMinutes": 0, "type": "customLogError", "msg": {}, "url": "https://app-webview.windy.com/#/alerts?rain,2025062607,46.171,21.367,5,p:cities", "ver": "46.0.4", "target": "mobile", "platform": "android", "device": "mobile", "module": "liveAlertsToggle" }

[Suty]

@ovidiu-galea Hi, did these live alerts stay turned on or they can't be turned on?

[ovidiu.galea]

@Suty

Hi,
They can't be turned on. The message is "StormTracker Error: No device token available for notifications."

[przemo1986]

@Suty

Ten sam błąd

[Suty]

@ovidiu-galea @przemo1986 Do you have allowed all necessary permissions on your device for Windy? Notifications allowed and location permission set to always?

[ovidiu.galea]

@Suty

Yes, there were no permissions denied.
However, I uninstalled and reinstalled the app and was able to activate these alerts without any problems.

Thanks for the support anyway!

[przemo1986]

@Suty

Tak jedynie co nie ma to na ekranie blokady powiadomienia ale to przy wcześniejszych powiadomieniach nie miało znaczenia Mam baterie bez ograniczone, lokalizacja powiadomienia

[przemo1986]

@Suty odinstalowałem i zainstalowałem i chyba dziala zobaczymy w praktyce

[AFaB2911]

@Suty
I had the same problem, restart of the smartphone didn't work but a re-installation was successful.
Regards
Flotti

[AFaB2911]

Hi there,
since the last update I have another problem and I don't know why the info popped up up very often because my mobile connection is always running very well.
First appears a red info that the connection is lost and after a few seconds a green one to tell me that the connection is ok again.
Regards
Flotti

[Staurossim]

@AFaB2911 Same issue..

[przemo1986]

@Staurossim tak samo a myślałem że to coś z internetem

[DonWilks]

Same experience; had to reinstall Windy then everything was fine.

[Suty]

@DonWilks Thank you for sharing this with us. I am glad that the reinstall helps, however, I already forwarded the issue to our Android developer.