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    A bug?

    Scheduled Pinned Locked Moved Your Feedback and Suggestions
    14 Posts 6 Posters 1.7k Views 1 Watching
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    • SutyS Offline
      Suty Windy Staff @ovidiu.galea
      last edited by

      @ovidiu-galea Hi, did these live alerts stay turned on or they can't be turned on?

      ovidiu.galeaO P 2 Replies Last reply Reply Quote 0
      • ovidiu.galeaO Offline
        ovidiu.galea @Suty | Premium
        last edited by

        @Suty

        Hi,
        They can't be turned on. The message is "StormTracker Error: No device token available for notifications."

        SutyS 1 Reply Last reply Reply Quote 0
        • P Offline
          przemo1986 @Suty | Premium
          last edited by

          @Suty Screenshot_2025-06-26-09-26-45-435_com.windyty.android.jpg

          Ten sam błąd

          1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @ovidiu.galea
            last edited by Suty

            @ovidiu-galea @przemo1986 Do you have allowed all necessary permissions on your device for Windy? Notifications allowed and location permission set to always?

            ovidiu.galeaO P A 4 Replies Last reply Reply Quote 0
            • ovidiu.galeaO Offline
              ovidiu.galea @Suty | Premium
              last edited by

              @Suty

              Yes, there were no permissions denied.
              However, I uninstalled and reinstalled the app and was able to activate these alerts without any problems.

              Thanks for the support anyway!

              1 Reply Last reply Reply Quote 2
              • P Offline
                przemo1986 @Suty | Premium
                last edited by

                @Suty Screenshot_2025-06-26-09-33-31-274_com.android.settings.jpg

                Tak jedynie co nie ma to na ekranie blokady powiadomienia ale to przy wcześniejszych powiadomieniach nie miało znaczenia Mam baterie bez ograniczone, lokalizacja powiadomienia

                1 Reply Last reply Reply Quote 0
                • P Offline
                  przemo1986 @Suty | Premium
                  last edited by

                  @Suty odinstalowałem i zainstalowałem i chyba dziala zobaczymy w praktyce

                  1 Reply Last reply Reply Quote 1
                  • A Offline
                    AFaB2911 @Suty | Premium
                    last edited by

                    @Suty
                    I had the same problem, restart of the smartphone didn't work but a re-installation was successful.
                    Regards
                    Flotti

                    1 Reply Last reply Reply Quote 1
                    • A Offline
                      AFaB2911 | Premium
                      last edited by

                      Hi there,
                      since the last update I have another problem and I don't know why the info popped up up very often because my mobile connection is always running very well.
                      First appears a red info that the connection is lost and after a few seconds a green one to tell me that the connection is ok again.
                      Regards
                      Flotti

                      StaurossimS 1 Reply Last reply Reply Quote 1
                      • StaurossimS Offline
                        Staurossim @AFaB2911 | Premium
                        last edited by

                        @AFaB2911 Same issue..

                        P 1 Reply Last reply Reply Quote 0
                        • P Offline
                          przemo1986 @Staurossim | Premium
                          last edited by

                          @Staurossim tak samo a myślałem że to coś z internetem

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            DonWilks | Premium
                            last edited by

                            Same experience; had to reinstall Windy then everything was fine.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS Offline
                              Suty Windy Staff @DonWilks
                              last edited by

                              @DonWilks Thank you for sharing this with us. I am glad that the reinstall helps, however, I already forwarded the issue to our Android developer.

                              1 Reply Last reply Reply Quote 0
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