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    Unable to enable "Live alert": No device token available for notifications.

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    • WetterguckerW Offline
      Wettergucker | Premium
      last edited by

      Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

      tomacatT 1 Reply Last reply Reply Quote 4
      • george88gtaG Offline
        george88gta @Jari Sochorová
        last edited by

        @Jari-Sochorová I am getting the same error and have everything turned on

        1 Reply Last reply Reply Quote 2
        • Z Offline
          ZiggyMax | Premium
          last edited by ZiggyMax

          I get the same error. All permissions granted, and a phone restart did not solve the problem. I’m in Denmark so I don’t think I have any Google service access issues (in fact I use a LOT of Google services and have never had a problem with that).

          1 Reply Last reply Reply Quote 3
          • K Offline
            Kurisu112 | Premium
            last edited by

            Also have this issue.

            Jari SochorováJ 1 Reply Last reply Reply Quote 1
            • Jari SochorováJ Offline
              Jari Sochorová Meteorologist Windy Staff @Kurisu112
              last edited by

              @Kurisu112 @tomacat @george88gta @Wettergucker @ZiggyMax Hi, please, can you specify your device and OS? Thank you for reporting the issue. Jari

              1 Reply Last reply Reply Quote 1
              • tomacatT Offline
                tomacat @Wettergucker | Premium
                last edited by tomacat

                @Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:

                Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

                After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
                Screenshot_2025-06-30-20-38-21-71_b783bf344239542886fee7b48fa4b892.jpg

                Jari SochorováJ S 2 Replies Last reply Reply Quote 2
                • Jari SochorováJ Offline
                  Jari Sochorová Meteorologist Windy Staff @tomacat
                  last edited by

                  @tomacat Good that the reinstall worked. Now we need the storm alert to function properly for you. Are there any lightning strikes nearby? The storm alert is triggered by lightning.

                  tomacatT 1 Reply Last reply Reply Quote 1
                  • tomacatT Offline
                    tomacat @Jari Sochorová | Premium
                    last edited by

                    @Jari-Sochorová Strangely, I don't see any lightning nearby Hangzhou where I live. So I still watch to see if the next Live Alert works properly.

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      Jillmiketx @Jari Sochorová | Premium
                      last edited by

                      @Jari-Sochorová This worked on my iphone but not my GS24. I still get the error.

                      1 Reply Last reply Reply Quote 1
                      • X Offline
                        xaviercm63 | Premium
                        last edited by

                        Same problem here ("StormTracker Error : No device token available for notifications") on Samsung Galaxy A34 (One UI 6.1 / Android 14). I'm located in France.

                        1 Reply Last reply Reply Quote 2
                        • Nadia Asad SiddiquiN Offline
                          Nadia Asad Siddiqui @Jari Sochorová | Premium
                          last edited by

                          @Jari-Sochorová I am experiencing the same issue and have tried all of the solutions you mentioned here. After restarting the phone and re-installing the app, error still prevails. Please device a solution for this as it appears as a bug in the App.

                          Jari SochorováJ 1 Reply Last reply Reply Quote 3
                          • Jari SochorováJ Offline
                            Jari Sochorová Meteorologist Windy Staff @Nadia Asad Siddiqui
                            last edited by

                            Hi @Nadia-Asad-Siddiqui @xaviercm63 @Jillmiketx @george88gta @ZiggyMax @Kurisu112, an app update with a fix will be released next week. If reinstalling the app didn’t help, please hang in there until then. We apologize for the inconvenience and thank you for your patience. Warm regards, Jari

                            S J 4 Replies Last reply Reply Quote 2
                            • idefix37I idefix37 referenced this topic on
                            • S Offline
                              stratosphere @Jari Sochorová | Premium
                              last edited by

                              @Jari-Sochorová bonsoir merci d avoir pris compte du problème

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                stratosphere @tomacat | Premium
                                last edited by

                                @tomacat said in Unable to enable "Live alert": No device token available for notifications.:

                                @Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:

                                Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

                                After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
                                Screenshot_2025-06-30-20-38-21-71_b783bf344239542886fee7b48fa4b892.jpg

                                Good evening, does this new service only work with geolocation or can we save other locations? Thank you.

                                Nicole DolezalovaN 1 Reply Last reply Reply Quote 1
                                • Nicole DolezalovaN Offline
                                  Nicole Dolezalova Windy Staff @stratosphere
                                  last edited by

                                  @stratosphere Hello, yes it is geolocated service. You can read our article about alerts in Windy.com app. Have a nice day, Niki

                                  Niki

                                  S tomacatT 2 Replies Last reply Reply Quote 0
                                  • S Offline
                                    stratosphere @Nicole Dolezalova | Premium
                                    last edited by

                                    @Nicole-Dolezalova bonsoir merci donc ne fonctionne pas si on sélectionne un autre endroit c'est sa?

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • tomacatT Offline
                                      tomacat @Nicole Dolezalova | Premium
                                      last edited by tomacat

                                      @Nicole-Dolezalova I wonder if I turned it on at location A and then went to location B, would the alert be at location A or location B?

                                      MarkNagyM 1 Reply Last reply Reply Quote 0
                                      • MarkNagyM Offline
                                        MarkNagy Windy Staff @tomacat
                                        last edited by

                                        @tomacat Hi. On android location is updated approximately every hour. On iOS it reacts to significant location change.

                                        S 2 Replies Last reply Reply Quote 2
                                        • S Offline
                                          stratosphere @MarkNagy | Premium
                                          last edited by

                                          @MarkNagy bonsoir merci donc si j enregistre une autre ville l 'alerte ne fonctionnera pas ?

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            stratosphere @Jari Sochorová | Premium
                                            last edited by

                                            @Jari-Sochorová Hello, I no longer see the error as before, but I still don't see any rain alert notifications. Is the notification only for heavy rainfall and thunderstorms? Thank you.

                                            1 Reply Last reply Reply Quote 0
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