Unable to enable "Live alert": No device token available for notifications.
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I get the same error. All permissions granted, and a phone restart did not solve the problem. I’m in Denmark so I don’t think I have any Google service access issues (in fact I use a LOT of Google services and have never had a problem with that).
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Also have this issue.
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@Kurisu112 @tomacat @george88gta @Wettergucker @ZiggyMax Hi, please, can you specify your device and OS? Thank you for reporting the issue. Jari
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@Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:
Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.
After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
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@tomacat Good that the reinstall worked. Now we need the storm alert to function properly for you. Are there any lightning strikes nearby? The storm alert is triggered by lightning.
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@Jari-Sochorová Strangely, I don't see any lightning nearby Hangzhou where I live. So I still watch to see if the next Live Alert works properly.
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@Jari-Sochorová This worked on my iphone but not my GS24. I still get the error.
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Same problem here ("StormTracker Error : No device token available for notifications") on Samsung Galaxy A34 (One UI 6.1 / Android 14). I'm located in France.
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@Jari-Sochorová I am experiencing the same issue and have tried all of the solutions you mentioned here. After restarting the phone and re-installing the app, error still prevails. Please device a solution for this as it appears as a bug in the App.
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Hi @Nadia-Asad-Siddiqui @xaviercm63 @Jillmiketx @george88gta @ZiggyMax @Kurisu112, an app update with a fix will be released next week. If reinstalling the app didn’t help, please hang in there until then. We apologize for the inconvenience and thank you for your patience. Warm regards, Jari
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I idefix37 referenced this topic on
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@Jari-Sochorová bonsoir merci d avoir pris compte du problème
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@tomacat said in Unable to enable "Live alert": No device token available for notifications.:
@Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:
Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.
After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
Good evening, does this new service only work with geolocation or can we save other locations? Thank you.
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@stratosphere Hello, yes it is geolocated service. You can read our article about alerts in Windy.com app. Have a nice day, Niki
Niki
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@Nicole-Dolezalova bonsoir merci donc ne fonctionne pas si on sélectionne un autre endroit c'est sa?
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@Nicole-Dolezalova I wonder if I turned it on at location A and then went to location B, would the alert be at location A or location B?
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@tomacat Hi. On android location is updated approximately every hour. On iOS it reacts to significant location change.
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@MarkNagy bonsoir merci donc si j enregistre une autre ville l 'alerte ne fonctionnera pas ?
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@Jari-Sochorová Hello, I no longer see the error as before, but I still don't see any rain alert notifications. Is the notification only for heavy rainfall and thunderstorms? Thank you.
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@MarkNagy bonjour merci et de ton côté alerte pluie et orage fonctionne parfaitement sur ton appli moi 🤔 je possède honor 200 Android 15 version (magic os9) en ce qui me concerne tout et paramètrer mais je reçois rien 🫤
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@stratosphere
Hello,
Please wait until Monday for an answer to your questions because the Windy team is not on the forum during the weekend.
I can't tell you anything because I'm using these live alerts.
