Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Unable to enable "Live alert": No device token available for notifications.

    Bug Reports
    16
    49
    2.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • tomacatT
      tomacat @Wettergucker | Premium
      last edited by tomacat

      @Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:

      Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

      After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
      Screenshot_2025-06-30-20-38-21-71_b783bf344239542886fee7b48fa4b892.jpg

      Jari SochorováJ S 2 Replies Last reply Reply Quote 2
      • Jari SochorováJ
        Jari Sochorová Administrator @tomacat
        last edited by

        @tomacat Good that the reinstall worked. Now we need the storm alert to function properly for you. Are there any lightning strikes nearby? The storm alert is triggered by lightning.

        tomacatT 1 Reply Last reply Reply Quote 1
        • tomacatT
          tomacat @Jari Sochorová | Premium
          last edited by

          @Jari-Sochorová Strangely, I don't see any lightning nearby Hangzhou where I live. So I still watch to see if the next Live Alert works properly.

          1 Reply Last reply Reply Quote 1
          • J
            Jillmiketx @Jari Sochorová | Premium
            last edited by

            @Jari-Sochorová This worked on my iphone but not my GS24. I still get the error.

            1 Reply Last reply Reply Quote 1
            • X
              xaviercm63 | Premium
              last edited by

              Same problem here ("StormTracker Error : No device token available for notifications") on Samsung Galaxy A34 (One UI 6.1 / Android 14). I'm located in France.

              1 Reply Last reply Reply Quote 2
              • Nadia Asad SiddiquiN
                Nadia Asad Siddiqui @Jari Sochorová | Premium
                last edited by

                @Jari-Sochorová I am experiencing the same issue and have tried all of the solutions you mentioned here. After restarting the phone and re-installing the app, error still prevails. Please device a solution for this as it appears as a bug in the App.

                Jari SochorováJ 1 Reply Last reply Reply Quote 3
                • Jari SochorováJ
                  Jari Sochorová Administrator @Nadia Asad Siddiqui
                  last edited by

                  Hi @Nadia-Asad-Siddiqui @xaviercm63 @Jillmiketx @george88gta @ZiggyMax @Kurisu112, an app update with a fix will be released next week. If reinstalling the app didn’t help, please hang in there until then. We apologize for the inconvenience and thank you for your patience. Warm regards, Jari

                  S J 4 Replies Last reply Reply Quote 2
                  • idefix37I idefix37 referenced this topic
                  • S
                    stratosphere @Jari Sochorová | Premium
                    last edited by

                    @Jari-Sochorová bonsoir merci d avoir pris compte du problème

                    1 Reply Last reply Reply Quote 0
                    • S
                      stratosphere @tomacat | Premium
                      last edited by

                      @tomacat said in Unable to enable "Live alert": No device token available for notifications.:

                      @Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:

                      Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

                      After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
                      Screenshot_2025-06-30-20-38-21-71_b783bf344239542886fee7b48fa4b892.jpg

                      Good evening, does this new service only work with geolocation or can we save other locations? Thank you.

                      Nicole DolezalovaN 1 Reply Last reply Reply Quote 1
                      • Nicole DolezalovaN
                        Nicole Dolezalova Administrator @stratosphere
                        last edited by

                        @stratosphere Hello, yes it is geolocated service. You can read our article about alerts in Windy.com app. Have a nice day, Niki

                        S tomacatT 2 Replies Last reply Reply Quote 0
                        • S
                          stratosphere @Nicole Dolezalova | Premium
                          last edited by

                          @Nicole-Dolezalova bonsoir merci donc ne fonctionne pas si on sélectionne un autre endroit c'est sa?

                          SutyS 1 Reply Last reply Reply Quote 0
                          • tomacatT
                            tomacat @Nicole Dolezalova | Premium
                            last edited by tomacat

                            @Nicole-Dolezalova I wonder if I turned it on at location A and then went to location B, would the alert be at location A or location B?

                            MarkNagyM 1 Reply Last reply Reply Quote 0
                            • MarkNagyM
                              MarkNagy @tomacat
                              last edited by

                              @tomacat Hi. On android location is updated approximately every hour. On iOS it reacts to significant location change.

                              S 2 Replies Last reply Reply Quote 2
                              • S
                                stratosphere @MarkNagy | Premium
                                last edited by

                                @MarkNagy bonsoir merci donc si j enregistre une autre ville l 'alerte ne fonctionnera pas ?

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stratosphere @Jari Sochorová | Premium
                                  last edited by

                                  @Jari-Sochorová Hello, I no longer see the error as before, but I still don't see any rain alert notifications. Is the notification only for heavy rainfall and thunderstorms? Thank you.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stratosphere @MarkNagy | Premium
                                    last edited by

                                    @MarkNagy bonjour merci et de ton côté alerte pluie et orage fonctionne parfaitement sur ton appli moi 🤔 je possède honor 200 Android 15 version (magic os9) en ce qui me concerne tout et paramètrer mais je reçois rien 🫤

                                    idefix37I SutyS 2 Replies Last reply Reply Quote 0
                                    • idefix37I
                                      idefix37 Sailor Moderator @stratosphere
                                      last edited by idefix37

                                      @stratosphere
                                      Hello,
                                      Please wait until Monday for an answer to your questions because the Windy team is not on the forum during the weekend.
                                      I can't tell you anything because I'm using these live alerts.

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        stratosphere @idefix37 | Premium
                                        last edited by

                                        @idefix37 d accord merci bonne soirée

                                        1 Reply Last reply Reply Quote 1
                                        • SutyS
                                          Suty Administrator @stratosphere
                                          last edited by

                                          @stratosphere For now, we offer these new Live alerts only for your own location based on the location of your device.

                                          S 1 Reply Last reply Reply Quote 0
                                          • SutyS
                                            Suty Administrator @stratosphere
                                            last edited by

                                            @stratosphere What version of Windy.com do you have installed on your Honor device? You can find at the bottom of the menu in our app.

                                            S idefix37I 2 Replies Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                                            NodeBB & contributors, OSM & contributors, HERE maps
                                            Terms of Use     Privacy Policy