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    Unable to enable "Live alert": No device token available for notifications.

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    • J Offline
      Jillmiketx @Jari Sochorová | Premium
      last edited by

      @Jari-Sochorová This worked on my iphone but not my GS24. I still get the error.

      1 Reply Last reply Reply Quote 1
      • X Offline
        xaviercm63 | Premium
        last edited by

        Same problem here ("StormTracker Error : No device token available for notifications") on Samsung Galaxy A34 (One UI 6.1 / Android 14). I'm located in France.

        1 Reply Last reply Reply Quote 2
        • Nadia Asad SiddiquiN Offline
          Nadia Asad Siddiqui @Jari Sochorová | Premium
          last edited by

          @Jari-Sochorová I am experiencing the same issue and have tried all of the solutions you mentioned here. After restarting the phone and re-installing the app, error still prevails. Please device a solution for this as it appears as a bug in the App.

          Jari SochorováJ 1 Reply Last reply Reply Quote 3
          • Jari SochorováJ Offline
            Jari Sochorová Meteorologist Windy Staff @Nadia Asad Siddiqui
            last edited by

            Hi @Nadia-Asad-Siddiqui @xaviercm63 @Jillmiketx @george88gta @ZiggyMax @Kurisu112, an app update with a fix will be released next week. If reinstalling the app didn’t help, please hang in there until then. We apologize for the inconvenience and thank you for your patience. Warm regards, Jari

            S J 4 Replies Last reply Reply Quote 2
            • idefix37I idefix37 referenced this topic on
            • S Offline
              stratosphere @Jari Sochorová | Premium
              last edited by

              @Jari-Sochorová bonsoir merci d avoir pris compte du problème

              1 Reply Last reply Reply Quote 0
              • S Offline
                stratosphere @tomacat | Premium
                last edited by

                @tomacat said in Unable to enable "Live alert": No device token available for notifications.:

                @Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:

                Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

                After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
                Screenshot_2025-06-30-20-38-21-71_b783bf344239542886fee7b48fa4b892.jpg

                Good evening, does this new service only work with geolocation or can we save other locations? Thank you.

                Nicole DolezalovaN 1 Reply Last reply Reply Quote 1
                • Nicole DolezalovaN Offline
                  Nicole Dolezalova Windy Staff @stratosphere
                  last edited by

                  @stratosphere Hello, yes it is geolocated service. You can read our article about alerts in Windy.com app. Have a nice day, Niki

                  Niki

                  S tomacatT 2 Replies Last reply Reply Quote 0
                  • S Offline
                    stratosphere @Nicole Dolezalova | Premium
                    last edited by

                    @Nicole-Dolezalova bonsoir merci donc ne fonctionne pas si on sélectionne un autre endroit c'est sa?

                    SutyS 1 Reply Last reply Reply Quote 0
                    • tomacatT Offline
                      tomacat @Nicole Dolezalova | Premium
                      last edited by tomacat

                      @Nicole-Dolezalova I wonder if I turned it on at location A and then went to location B, would the alert be at location A or location B?

                      MarkNagyM 1 Reply Last reply Reply Quote 0
                      • MarkNagyM Offline
                        MarkNagy Windy Staff @tomacat
                        last edited by

                        @tomacat Hi. On android location is updated approximately every hour. On iOS it reacts to significant location change.

                        S 2 Replies Last reply Reply Quote 2
                        • S Offline
                          stratosphere @MarkNagy | Premium
                          last edited by

                          @MarkNagy bonsoir merci donc si j enregistre une autre ville l 'alerte ne fonctionnera pas ?

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            stratosphere @Jari Sochorová | Premium
                            last edited by

                            @Jari-Sochorová Hello, I no longer see the error as before, but I still don't see any rain alert notifications. Is the notification only for heavy rainfall and thunderstorms? Thank you.

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              stratosphere @MarkNagy | Premium
                              last edited by

                              @MarkNagy bonjour merci et de ton côté alerte pluie et orage fonctionne parfaitement sur ton appli moi 🤔 je possède honor 200 Android 15 version (magic os9) en ce qui me concerne tout et paramètrer mais je reçois rien 🫤

                              idefix37I SutyS 2 Replies Last reply Reply Quote 0
                              • idefix37I Online
                                idefix37 Sailor Moderator @stratosphere
                                last edited by idefix37

                                @stratosphere
                                Hello,
                                Please wait until Monday for an answer to your questions because the Windy team is not on the forum during the weekend.
                                I can't tell you anything because I'm using these live alerts.

                                S 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  stratosphere @idefix37 | Premium
                                  last edited by

                                  @idefix37 d accord merci bonne soirée

                                  1 Reply Last reply Reply Quote 1
                                  • SutyS Offline
                                    Suty Windy Staff @stratosphere
                                    last edited by

                                    @stratosphere For now, we offer these new Live alerts only for your own location based on the location of your device.

                                    S 1 Reply Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff @stratosphere
                                      last edited by

                                      @stratosphere What version of Windy.com do you have installed on your Honor device? You can find at the bottom of the menu in our app.

                                      S idefix37I 2 Replies Last reply Reply Quote 0
                                      • S Offline
                                        stratosphere @Suty | Premium
                                        last edited by

                                        @Suty d accord merci

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          stratosphere @Suty | Premium
                                          last edited by

                                          @Suty bonjour version 46.0.4 par contre les notifications alerte précipitations ces seulement en cas de Fort pluie ? Seulement ? Merci

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                                          • idefix37I Online
                                            idefix37 Sailor Moderator @Suty
                                            last edited by

                                            @Suty
                                            In other words, I imagine that the live alert for rain is based on a trigger threshold, probably in mm/h, at a certain distance from the location. Small rainfall intensities may not be considered.
                                            Same with the lighting density for storm alert.

                                            S 1 Reply Last reply Reply Quote 0
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