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    Unable to enable "Live alert": No device token available for notifications.

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    • X Offline
      xaviercm63 | Premium
      last edited by

      Same problem here ("StormTracker Error : No device token available for notifications") on Samsung Galaxy A34 (One UI 6.1 / Android 14). I'm located in France.

      1 Reply Last reply Reply Quote 2
      • Nadia Asad SiddiquiN Offline
        Nadia Asad Siddiqui @Jari Sochorová | Premium
        last edited by

        @Jari-Sochorová I am experiencing the same issue and have tried all of the solutions you mentioned here. After restarting the phone and re-installing the app, error still prevails. Please device a solution for this as it appears as a bug in the App.

        Jari SochorováJ 1 Reply Last reply Reply Quote 3
        • Jari SochorováJ Offline
          Jari Sochorová Meteorologist Windy Staff @Nadia Asad Siddiqui
          last edited by

          Hi @Nadia-Asad-Siddiqui @xaviercm63 @Jillmiketx @george88gta @ZiggyMax @Kurisu112, an app update with a fix will be released next week. If reinstalling the app didn’t help, please hang in there until then. We apologize for the inconvenience and thank you for your patience. Warm regards, Jari

          S J 4 Replies Last reply Reply Quote 2
          • idefix37I idefix37 referenced this topic on
          • S Offline
            stratosphere @Jari Sochorová | Premium
            last edited by

            @Jari-Sochorová bonsoir merci d avoir pris compte du problème

            1 Reply Last reply Reply Quote 0
            • S Offline
              stratosphere @tomacat | Premium
              last edited by

              @tomacat said in Unable to enable "Live alert": No device token available for notifications.:

              @Wettergucker said in Unable to enable "Live alert": No device token available for notifications.:

              Bei mir half die Neuinstallation der App. Und das mit Standort Deutschland. Vorher die selbe Fehlermeldung.

              After reinstall the app, I can received the storm alert now (Although I don't see any storm on the radar). My device is Oneplus 8T, OS is Android 14. @Jari-Sochorová
              Screenshot_2025-06-30-20-38-21-71_b783bf344239542886fee7b48fa4b892.jpg

              Good evening, does this new service only work with geolocation or can we save other locations? Thank you.

              Nicole DolezalovaN 1 Reply Last reply Reply Quote 1
              • Nicole DolezalovaN Offline
                Nicole Dolezalova Windy Staff @stratosphere
                last edited by

                @stratosphere Hello, yes it is geolocated service. You can read our article about alerts in Windy.com app. Have a nice day, Niki

                Niki

                S tomacatT 2 Replies Last reply Reply Quote 0
                • S Offline
                  stratosphere @Nicole Dolezalova | Premium
                  last edited by

                  @Nicole-Dolezalova bonsoir merci donc ne fonctionne pas si on sélectionne un autre endroit c'est sa?

                  SutyS 1 Reply Last reply Reply Quote 0
                  • tomacatT Offline
                    tomacat @Nicole Dolezalova | Premium
                    last edited by tomacat

                    @Nicole-Dolezalova I wonder if I turned it on at location A and then went to location B, would the alert be at location A or location B?

                    MarkNagyM 1 Reply Last reply Reply Quote 0
                    • MarkNagyM Offline
                      MarkNagy Windy Staff @tomacat
                      last edited by

                      @tomacat Hi. On android location is updated approximately every hour. On iOS it reacts to significant location change.

                      S 2 Replies Last reply Reply Quote 2
                      • S Offline
                        stratosphere @MarkNagy | Premium
                        last edited by

                        @MarkNagy bonsoir merci donc si j enregistre une autre ville l 'alerte ne fonctionnera pas ?

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                        • S Offline
                          stratosphere @Jari Sochorová | Premium
                          last edited by

                          @Jari-Sochorová Hello, I no longer see the error as before, but I still don't see any rain alert notifications. Is the notification only for heavy rainfall and thunderstorms? Thank you.

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            stratosphere @MarkNagy | Premium
                            last edited by

                            @MarkNagy bonjour merci et de ton côté alerte pluie et orage fonctionne parfaitement sur ton appli moi 🤔 je possède honor 200 Android 15 version (magic os9) en ce qui me concerne tout et paramètrer mais je reçois rien 🫤

                            idefix37I SutyS 2 Replies Last reply Reply Quote 0
                            • idefix37I Offline
                              idefix37 Sailor Moderator @stratosphere
                              last edited by idefix37

                              @stratosphere
                              Hello,
                              Please wait until Monday for an answer to your questions because the Windy team is not on the forum during the weekend.
                              I can't tell you anything because I'm using these live alerts.

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                stratosphere @idefix37 | Premium
                                last edited by

                                @idefix37 d accord merci bonne soirée

                                1 Reply Last reply Reply Quote 1
                                • SutyS Offline
                                  Suty Windy Staff @stratosphere
                                  last edited by

                                  @stratosphere For now, we offer these new Live alerts only for your own location based on the location of your device.

                                  S 1 Reply Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Windy Staff @stratosphere
                                    last edited by

                                    @stratosphere What version of Windy.com do you have installed on your Honor device? You can find at the bottom of the menu in our app.

                                    S idefix37I 2 Replies Last reply Reply Quote 0
                                    • S Offline
                                      stratosphere @Suty | Premium
                                      last edited by

                                      @Suty d accord merci

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        stratosphere @Suty | Premium
                                        last edited by

                                        @Suty bonjour version 46.0.4 par contre les notifications alerte précipitations ces seulement en cas de Fort pluie ? Seulement ? Merci

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                                        • idefix37I Offline
                                          idefix37 Sailor Moderator @Suty
                                          last edited by

                                          @Suty
                                          In other words, I imagine that the live alert for rain is based on a trigger threshold, probably in mm/h, at a certain distance from the location. Small rainfall intensities may not be considered.
                                          Same with the lighting density for storm alert.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            stratosphere @idefix37 | Premium
                                            last edited by

                                            @idefix37 merci que veut dire détection 2 impact de foudre détecté sur 15 mn a une distance de 2 .5 KLM alors que sur la notice explicative c'est indiqué sur une distance proche d'une heure sur le point géolocaliser j avoue que ne comprends pas vraiment le mode de fonctionnement sur l'alerte pluie et orage ?

                                            idefix37I 1 Reply Last reply Reply Quote 0
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