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    Unable to enable "Live alert": No device token available for notifications.

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    • SutyS Offline
      Suty Windy Staff @stratosphere
      last edited by

      @stratosphere For now, we offer these new Live alerts only for your own location based on the location of your device.

      S 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @stratosphere
        last edited by

        @stratosphere What version of Windy.com do you have installed on your Honor device? You can find at the bottom of the menu in our app.

        S idefix37I 2 Replies Last reply Reply Quote 0
        • S Offline
          stratosphere @Suty | Premium
          last edited by

          @Suty d accord merci

          1 Reply Last reply Reply Quote 0
          • S Offline
            stratosphere @Suty | Premium
            last edited by

            @Suty bonjour version 46.0.4 par contre les notifications alerte précipitations ces seulement en cas de Fort pluie ? Seulement ? Merci

            1 Reply Last reply Reply Quote 0
            • idefix37I Offline
              idefix37 Sailor Moderator @Suty
              last edited by

              @Suty
              In other words, I imagine that the live alert for rain is based on a trigger threshold, probably in mm/h, at a certain distance from the location. Small rainfall intensities may not be considered.
              Same with the lighting density for storm alert.

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                stratosphere @idefix37 | Premium
                last edited by

                @idefix37 merci que veut dire détection 2 impact de foudre détecté sur 15 mn a une distance de 2 .5 KLM alors que sur la notice explicative c'est indiqué sur une distance proche d'une heure sur le point géolocaliser j avoue que ne comprends pas vraiment le mode de fonctionnement sur l'alerte pluie et orage ?

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I Offline
                  idefix37 Sailor Moderator @stratosphere
                  last edited by

                  @stratosphere
                  Je ne sais pas, je n’ai pas accès à ces informations.

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    stratosphere @idefix37 | Premium
                    last edited by

                    @idefix37 d accord merci

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                    • S Offline
                      stratosphere @Jari Sochorová | Premium
                      last edited by

                      @Jari-Sochorová bonjour 😊j ai bien reçu la notification alerte orage distance de ma position 26 KLM d ou proviennent vos différents donner foudre 🤔travailler vous avec le service meteorage sur la France également merci 😏

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                      • Bb_ptB Offline
                        Bb_pt | Premium
                        last edited by

                        Reinstalled the app from scratch (no delete data) and the storm and rain alerts are now enabled.

                        S 1 Reply Last reply Reply Quote 1
                        • S Offline
                          stratosphere @Bb_pt | Premium
                          last edited by

                          @Bb_pt Hello, yes, I also received the storm alert recently, but no precipitation notification. What is the trigger threshold?

                          Jari SochorováJ 1 Reply Last reply Reply Quote 1
                          • Jari SochorováJ Offline
                            Jari Sochorová Meteorologist Windy Staff @stratosphere
                            last edited by

                            @stratosphere Hi, the current threshold for issuing a heavy rain alert is set at 45 dBZ, which corresponds approximately to 24 mm/h. However, this value is still being tested and may be subject to change.

                            S 2 Replies Last reply Reply Quote 1
                            • S Offline
                              stratosphere @Jari Sochorová | Premium
                              last edited by

                              @Jari-Sochorová d accord merci beaucoup

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                stratosphere @Jari Sochorová | Premium
                                last edited by

                                @Jari-Sochorová par contre sur les alertes orage, pluie lorsque l'on enregistre des villes favorite l'alarme n est pas pris en en compte?

                                1 Reply Last reply Reply Quote 0
                                • W Offline
                                  whyusername | Premium
                                  last edited by

                                  Unfortunately same issue :(
                                  Is there any fix on the horizon so I don't need to remove and reinstall app (and reset all my favorite widgets) and setup from scratch?

                                  MarkNagyM 1 Reply Last reply Reply Quote 0
                                  • MarkNagyM Offline
                                    MarkNagy Windy Staff @whyusername
                                    last edited by

                                    @whyusername Hi. We started to roll out a new version which should fix this issue. This version should be available to the public this week.

                                    S 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      stratosphere @MarkNagy | Premium
                                      last edited by

                                      @MarkNagy However, on another topic, I recently received a storm alert, everything is working perfectly, but the rain alert is still nothing, and the description states that the alert notification is sent for any intensity: (☔️ Rain alerts Thanks to real-time radar data, we detect short-term precipitation trends and alert you just before the rain starts, indicating the expected intensity. 🌧️) I recently inquired that an intensity of 24 mm/h /45 dBz is required to receive an alert notification 🤔thanks

                                      tomacatT 1 Reply Last reply Reply Quote 0
                                      • tomacatT Offline
                                        tomacat @stratosphere | Premium
                                        last edited by tomacat

                                        Live Alert mostly push notifications when my mobile network changes. For example, when my mobile Wi-Fi switches to data traffic, it suddenly reminds me of a storm or precipitation, and the notification is too late.

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jillmiketx @Jari Sochorová | Premium
                                          last edited by

                                          @Jari-Sochorová No change to the "no device token available" error on my Samsung Galaxy GS24. I have restarted the phone but haven't uninstalled/reinstalled the mobile app.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            stratosphere @Jillmiketx | Premium
                                            last edited by

                                            @Jillmiketx Good evening, you have to uninstall the application then reinstall it, that's what I did, same problem and I was able to receive my first storm alert notifications. Regarding the heavy rain, it requires detection on the radar at around 45 dbz, still not received, no strong detected around my position for the moment I live in the north east (Nancy)

                                            J 1 Reply Last reply Reply Quote 1
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