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    Unable to enable "Live alert": No device token available for notifications.

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    • S Offline
      stratosphere @Bb_pt | Premium
      last edited by

      @Bb_pt Hello, yes, I also received the storm alert recently, but no precipitation notification. What is the trigger threshold?

      Jari SochorováJ 1 Reply Last reply Reply Quote 1
      • Jari SochorováJ Offline
        Jari Sochorová Meteorologist Windy Staff @stratosphere
        last edited by

        @stratosphere Hi, the current threshold for issuing a heavy rain alert is set at 45 dBZ, which corresponds approximately to 24 mm/h. However, this value is still being tested and may be subject to change.

        S 2 Replies Last reply Reply Quote 1
        • S Offline
          stratosphere @Jari Sochorová | Premium
          last edited by

          @Jari-Sochorová d accord merci beaucoup

          1 Reply Last reply Reply Quote 0
          • S Offline
            stratosphere @Jari Sochorová | Premium
            last edited by

            @Jari-Sochorová par contre sur les alertes orage, pluie lorsque l'on enregistre des villes favorite l'alarme n est pas pris en en compte?

            1 Reply Last reply Reply Quote 0
            • W Offline
              whyusername | Premium
              last edited by

              Unfortunately same issue :(
              Is there any fix on the horizon so I don't need to remove and reinstall app (and reset all my favorite widgets) and setup from scratch?

              MarkNagyM 1 Reply Last reply Reply Quote 0
              • MarkNagyM Offline
                MarkNagy Windy Staff @whyusername
                last edited by

                @whyusername Hi. We started to roll out a new version which should fix this issue. This version should be available to the public this week.

                S 1 Reply Last reply Reply Quote 0
                • S Offline
                  stratosphere @MarkNagy | Premium
                  last edited by

                  @MarkNagy However, on another topic, I recently received a storm alert, everything is working perfectly, but the rain alert is still nothing, and the description states that the alert notification is sent for any intensity: (☔️ Rain alerts Thanks to real-time radar data, we detect short-term precipitation trends and alert you just before the rain starts, indicating the expected intensity. 🌧️) I recently inquired that an intensity of 24 mm/h /45 dBz is required to receive an alert notification 🤔thanks

                  tomacatT 1 Reply Last reply Reply Quote 0
                  • tomacatT Offline
                    tomacat @stratosphere | Premium
                    last edited by tomacat

                    Live Alert mostly push notifications when my mobile network changes. For example, when my mobile Wi-Fi switches to data traffic, it suddenly reminds me of a storm or precipitation, and the notification is too late.

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jillmiketx @Jari Sochorová | Premium
                      last edited by

                      @Jari-Sochorová No change to the "no device token available" error on my Samsung Galaxy GS24. I have restarted the phone but haven't uninstalled/reinstalled the mobile app.

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        stratosphere @Jillmiketx | Premium
                        last edited by

                        @Jillmiketx Good evening, you have to uninstall the application then reinstall it, that's what I did, same problem and I was able to receive my first storm alert notifications. Regarding the heavy rain, it requires detection on the radar at around 45 dbz, still not received, no strong detected around my position for the moment I live in the north east (Nancy)

                        J 1 Reply Last reply Reply Quote 1
                        • J Offline
                          Jillmiketx @stratosphere | Premium
                          last edited by

                          @stratosphere thank you. That did work! Appreciate the clue.

                          S 1 Reply Last reply Reply Quote 0
                          • S Offline
                            stratosphere @Jillmiketx | Premium
                            last edited by

                            @Jillmiketx de rien 😉

                            1 Reply Last reply Reply Quote 0
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