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    Unable to enable "Live alert": No device token available for notifications.

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    • Jari SochorováJ Offline
      Jari Sochorová Meteorologist Windy Staff @stratosphere
      last edited by

      @stratosphere Hi, the current threshold for issuing a heavy rain alert is set at 45 dBZ, which corresponds approximately to 24 mm/h. However, this value is still being tested and may be subject to change.

      S 2 Replies Last reply Reply Quote 1
      • S Offline
        stratosphere @Jari Sochorová | Premium
        last edited by

        @Jari-Sochorová d accord merci beaucoup

        1 Reply Last reply Reply Quote 0
        • S Offline
          stratosphere @Jari Sochorová | Premium
          last edited by

          @Jari-Sochorová par contre sur les alertes orage, pluie lorsque l'on enregistre des villes favorite l'alarme n est pas pris en en compte?

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          • W Offline
            whyusername | Premium
            last edited by

            Unfortunately same issue :(
            Is there any fix on the horizon so I don't need to remove and reinstall app (and reset all my favorite widgets) and setup from scratch?

            MarkNagyM 1 Reply Last reply Reply Quote 0
            • MarkNagyM Offline
              MarkNagy Windy Staff @whyusername
              last edited by

              @whyusername Hi. We started to roll out a new version which should fix this issue. This version should be available to the public this week.

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              • S Offline
                stratosphere @MarkNagy | Premium
                last edited by

                @MarkNagy However, on another topic, I recently received a storm alert, everything is working perfectly, but the rain alert is still nothing, and the description states that the alert notification is sent for any intensity: (☔️ Rain alerts Thanks to real-time radar data, we detect short-term precipitation trends and alert you just before the rain starts, indicating the expected intensity. 🌧️) I recently inquired that an intensity of 24 mm/h /45 dBz is required to receive an alert notification 🤔thanks

                tomacatT 1 Reply Last reply Reply Quote 0
                • tomacatT Offline
                  tomacat @stratosphere | Premium
                  last edited by tomacat

                  Live Alert mostly push notifications when my mobile network changes. For example, when my mobile Wi-Fi switches to data traffic, it suddenly reminds me of a storm or precipitation, and the notification is too late.

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                  • J Offline
                    Jillmiketx @Jari Sochorová | Premium
                    last edited by

                    @Jari-Sochorová No change to the "no device token available" error on my Samsung Galaxy GS24. I have restarted the phone but haven't uninstalled/reinstalled the mobile app.

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                    • S Offline
                      stratosphere @Jillmiketx | Premium
                      last edited by

                      @Jillmiketx Good evening, you have to uninstall the application then reinstall it, that's what I did, same problem and I was able to receive my first storm alert notifications. Regarding the heavy rain, it requires detection on the radar at around 45 dbz, still not received, no strong detected around my position for the moment I live in the north east (Nancy)

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                      • J Offline
                        Jillmiketx @stratosphere | Premium
                        last edited by

                        @stratosphere thank you. That did work! Appreciate the clue.

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                        • S Offline
                          stratosphere @Jillmiketx | Premium
                          last edited by

                          @Jillmiketx de rien 😉

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