Subscription
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I paid with e-mail for this account. Now i can not use premium neither on pc or android. What is the problem?
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@Astraeus-Titan Hi, the payment likely wasn’t linked to your Windy account. Please let me know through which platform you purchased Premium (in our browser version via Paddle, Apple Store, Google Play). Thank you! Jari
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@Jari-Sochorová right now i am so confused i have no idea. Purchasing is really not so transparent. I have Invoice reference: 4089-34405 if that helps. On paddle there my e-mail which i won't wrote here. How can i send you privately may data?
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How do I know I am on premium. Go premium is constantly flashing
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@RussellJeavons
When you are Premium user, you can set the forecast table with 1h-steps instead of 3h.
Apparently you are not Premium otherwise you would have the Premium badge here on the forum.
Did you restore the purchase as explained here -
@Jari-Sochorová i got receipe from paddle. Bot on paddle page is useless. I think there is a problem on my windy account somehow connected with google one but it does not work. What do you need from me? I can log into with gr.....k@siol.net. Recepie from paddle was also sent on that mail. But connection to google is on gr.....k@gmail.com. Please solve this as i can't use windy, and i can't solve this issue bymyself with paddles bot.
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@Astraeus-Titan To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
You should find your invoice from Paddle in your @siol.net inbox.
