Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Error when enabling new storms and heavy rain alerts

    Scheduled Pinned Locked Moved Bug Reports
    2 Posts 2 Posters 287 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • reguardR Offline
      reguard
      last edited by

      When trying to enable the new alerting feature for heavy rain and storms an error is thrown.

      StormTracker Error: No device token available for notifications

      {
        "errorID": "error-stormtracker-error-no-device-token-available-for-not",
        "overlay": "wind",
        "runningPhase": "3_redrawFinished",
        "timestamp": 1751197975980,
        "runningMinutes": 0,
        "type": "customLogError",
        "msg": {},
        "url": "https://app-webview.windy.com/#/alerts?2025062912,-XX.XXX,-YY.YYY,5,p:cities",
        "ver": "46.0.4",
        "target": "mobile",
        "platform": "android",
        "device": "mobile",
        "module": "liveAlertsToggle"
      }
      

      I've checked the app has permission for notifications and they are enabled.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @reguard
        last edited by

        @reguard Hello, could you please try to reinstall the app on your device and try it again? We are aware of this issue and our colleagues already investigate it on our end, however, that reinstalling should help for now.

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Windy Community  |  Powered by excellent NodeBB
        Terms of Use     Privacy Policy     Windy.com