Windy Premium Renewal Blocked: Paddle Lacks Alipay & China PayPal

tomacat

I noticed that the reseller of windy.com has changed from Fastspring to Paddle. Here are the problems I encountered:

I still have Windy Premium annual subscription on Fastspring, which will be renewed at the end of the year. Should I cancel the subscription?
Paddle does not support Paypal China region payment (see the picture below, but it is supported on Fastspring!!!), which may cause me to be unable to renew in the future.

Paddle does not support Alipay payment (but it is supported on Fastspring!!!), which is a very popular app in China. According to the description on Paddle Docs, "To keep the Paddle platform safe for everyone, Alipay requires additional approval from Paddle. " [1]

See: [1] https://developer.paddle.com/changelog/2024/recurring-alipay-subscriptions
[2] https://developer.paddle.com/concepts/payment-methods/alipay

Please enable this payment method on Paddle.

Nicole Dolezalova

@tomacat I think you should be fine with fastspring - you can still continue with your subscription there. But I will check with my colleague to be double sure for your case. Have a nice day, Niki

Suty

@tomacat Hello, unfortunately, we cannot affect payment methods that Paddle offers. However, you can still stay with Fastspring.

tomacat

@Suty Understood. So the renew fee still is US$18.99, not new one $24.99?

Suty

@tomacat Yes, for now, but I can't promise any changes in the future.