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    Wrong billing cycle - please help

    Scheduled Pinned Locked Moved Windy Premium
    2 Posts 2 Posters 248 Views 1 Watching
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    • M Offline
      mstryjecki
      last edited by

      Hello!

      I purchased premium and you guys have been charging me $24 a month instead of a year! This has been going on for almost a year!!!! Please look into this immediately and provide a refund.

      Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
      • Nicole DolezalovaN Offline
        Nicole Dolezalova Windy Staff @mstryjecki
        last edited by

        @mstryjecki Hello, I see your subscription was made via App Store - you need to contact their customer service in case Apple is charging your monthly, also I see you have cancelled and refunded your subscription via their way. We don't have a monthly subscription option. Have a nice day, Niki

        Niki

        1 Reply Last reply Reply Quote 0
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