<![CDATA[Duplicate Charge]]>Duplicate Charge and Premium Access Issue

Hi,

On March 8th, 2025, I was charged twice by Windy: once for €38.99 and once for €27.99.
I would like to request a refund for the €38.99.

Also, although I chose not to renew my subscription, I believe I should still have access to the premium features until the end of my current period. Could you please check this for me?

Thanks in advance for your help.

Kind regards,
Saskia Friso

]]>https://community.windy.com/topic/40971/duplicate-chargeRSS for NodeSun, 12 Apr 2026 09:07:15 GMTFri, 18 Jul 2025 15:37:57 GMT60<![CDATA[Reply to Duplicate Charge on Wed, 23 Jul 2025 07:26:06 GMT]]>@Saskia-Friso Hello, can you please tell us more about those payments? What device did you use to process them (desktop, mobile device with Android/iOS)?

]]>https://community.windy.com/post/215699https://community.windy.com/post/215699Wed, 23 Jul 2025 07:26:06 GMT<![CDATA[Reply to Duplicate Charge on Mon, 21 Jul 2025 16:19:25 GMT]]>@Saskia-Friso Hello, I have forwarded your request to my colleague. Have a nice day, Jari

]]>https://community.windy.com/post/215632https://community.windy.com/post/215632Mon, 21 Jul 2025 16:19:25 GMT