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    Duplicate Charge

    Scheduled Pinned Locked Moved Windy Account
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    • Saskia FrisoS Offline
      Saskia Friso
      last edited by

      Duplicate Charge and Premium Access Issue

      Hi,

      On March 8th, 2025, I was charged twice by Windy: once for €38.99 and once for €27.99.
      I would like to request a refund for the €38.99.

      Also, although I chose not to renew my subscription, I believe I should still have access to the premium features until the end of my current period. Could you please check this for me?

      Thanks in advance for your help.

      Kind regards,
      Saskia Friso

      Jari SochorováJ SutyS 2 Replies Last reply Reply Quote 0
      • Jari SochorováJ Offline
        Jari Sochorová Meteorologist Windy Staff @Saskia Friso
        last edited by

        @Saskia-Friso Hello, I have forwarded your request to my colleague. Have a nice day, Jari

        1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @Saskia Friso
          last edited by

          @Saskia-Friso Hello, can you please tell us more about those payments? What device did you use to process them (desktop, mobile device with Android/iOS)?

          1 Reply Last reply Reply Quote 0
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