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    How do I cancel my premium subscription?

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    • Lee WernerL Offline
      Lee Werner | Premium
      last edited by

      For the life of me, I cannot find any way to cancel. I've checked on the webapp, on my phone's app, via my mobile playstore, via my Google Account subscription manager both on my phone and desktop -- nothing on any of those locations.

      When searching to answer my own question, I couldn't find a clear answer, and it looks like this is a common problem that people have.

      Can someone please help me? I like Windy but I simply do not need or want the subscription anymore.

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @Lee Werner
        last edited by

        @Lee-Werner You purchased the Premium via Fastspring, so you need to cancel the Premium here.

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          Dorinda Medley @Suty
          last edited by

          @Suty

          I have been unable to locate where I can cancel my subscription. Can you please help me?

          SutyS 1 Reply Last reply Reply Quote 0
          • A Offline
            arkahaanquvado
            last edited by

            how to sign up for premium ?

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Dorinda Medley
              last edited by

              @Dorinda-Medley Hello, I would like to help you, but I am not able to find any subscription under your account, you used to make this post.

              1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @arkahaanquvado
                last edited by

                @arkahaanquvado Visit windy.com/subscription.

                1 Reply Last reply Reply Quote 0
                • B Offline
                  Bounce318
                  last edited by

                  I have the same problem. I believe I purchased the premium from social media. It is not showing up on my Apple Subscriptions. It was marketed to me as a fishing support app. But they want more money for that niche. I want my subscription voided ASAP. Please give me the coordinates to do so.

                  idefix37I 1 Reply Last reply Reply Quote 0
                  • idefix37I Offline
                    idefix37 Sailor Moderator @Bounce318
                    last edited by

                    @Bounce318 said in How do I cancel my premium subscription?:

                    It was marketed to me as a fishing support app.

                    You are probably referring to another app with the same name, but with a blue logo.
                    Windy.com, with a red logo, has never offered fishing assistance.
                    You should contact the app you subscribed to.

                    1 Reply Last reply Reply Quote 0
                    • ashizawa136A Offline
                      ashizawa136
                      last edited by

                      I am unable to cancel my subscription.
                      I submitted my email address through the Account Management page in order to cancel my subscription. However, I have not received any response from Windy.com, and I have not been able to complete the cancellation process.
                      What should I do to cancel my subscription?

                      Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
                      • Nicole DolezalovaN Offline
                        Nicole Dolezalova Windy Staff @ashizawa136
                        last edited by

                        @ashizawa136 Hello, You purchased the Premium via Fastspring, so you need to cancel the Premium here. Is that where you were cancelling your subscription? Your premium ends 9.8.2025 - but I can still see it is in auto-renewal mode. Have a nice day, Niki

                        Niki

                        1 Reply Last reply Reply Quote 0
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