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    How do I cancel my premium subscription?

    Scheduled Pinned Locked Moved Windy Account
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    • D Offline
      Dorinda Medley @Suty
      last edited by

      @Suty

      I have been unable to locate where I can cancel my subscription. Can you please help me?

      SutyS 1 Reply Last reply Reply Quote 0
      • A Offline
        arkahaanquvado
        last edited by

        how to sign up for premium ?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @Dorinda Medley
          last edited by

          @Dorinda-Medley Hello, I would like to help you, but I am not able to find any subscription under your account, you used to make this post.

          1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @arkahaanquvado
            last edited by

            @arkahaanquvado Visit windy.com/subscription.

            1 Reply Last reply Reply Quote 0
            • B Offline
              Bounce318
              last edited by

              I have the same problem. I believe I purchased the premium from social media. It is not showing up on my Apple Subscriptions. It was marketed to me as a fishing support app. But they want more money for that niche. I want my subscription voided ASAP. Please give me the coordinates to do so.

              idefix37I 1 Reply Last reply Reply Quote 0
              • idefix37I Offline
                idefix37 Sailor Moderator @Bounce318
                last edited by

                @Bounce318 said in How do I cancel my premium subscription?:

                It was marketed to me as a fishing support app.

                You are probably referring to another app with the same name, but with a blue logo.
                Windy.com, with a red logo, has never offered fishing assistance.
                You should contact the app you subscribed to.

                1 Reply Last reply Reply Quote 0
                • ashizawa136A Offline
                  ashizawa136
                  last edited by

                  I am unable to cancel my subscription.
                  I submitted my email address through the Account Management page in order to cancel my subscription. However, I have not received any response from Windy.com, and I have not been able to complete the cancellation process.
                  What should I do to cancel my subscription?

                  Nicole DolezalovaN 1 Reply Last reply Reply Quote 0
                  • Nicole DolezalovaN Offline
                    Nicole Dolezalova Windy Staff @ashizawa136
                    last edited by

                    @ashizawa136 Hello, You purchased the Premium via Fastspring, so you need to cancel the Premium here. Is that where you were cancelling your subscription? Your premium ends 9.8.2025 - but I can still see it is in auto-renewal mode. Have a nice day, Niki

                    Niki

                    1 Reply Last reply Reply Quote 0
                    • Justin AtkinsonJ Offline
                      Justin Atkinson | Premium
                      last edited by Justin Atkinson

                      This post is deleted!
                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @Justin Atkinson
                        last edited by

                        @Justin-Atkinson Hello, you purchased via Fastspring with this email address atkins******iestuff@gmail.com

                        Justin AtkinsonJ 2 Replies Last reply Reply Quote 1
                        • Justin AtkinsonJ Offline
                          Justin Atkinson @Suty | Premium
                          last edited by

                          This post is deleted!
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                          • Justin AtkinsonJ Offline
                            Justin Atkinson @Suty | Premium
                            last edited by

                            @Suty

                            Update to my situation. I have identified the issue with my gmail account. It has been deleted by google for lack of use. I guess after 2 years of inactivity they delete the account. I cannot recreate or re-open the account at all. Can you help advise me on next steps that I may take?! Even if I put in the correct email address to FastSpring I will be stuck because I cannot access that email address. Atkinsonboatiestuff@gmail.com has been 100% inactivated.

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