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    Charged twice for subscription

    Scheduled Pinned Locked Moved Your Feedback and Suggestions
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    • T Offline
      tomsmith9944 | Premium
      last edited by

      I subscribed, then logged in for the first time and received a message to contact Apple to receive a credit because they charged me and Paddle charged me. Not a good way to begin a paid subscription with an app.

      Why should I have to take time to correct your mistake?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @tomsmith9944
        last edited by

        @tomsmith9944 Hello, I checked your account and your Premium in use is purchased via Paddle. Unfortunately, I can't check anything related to Apple purchases.

        If you want, I can refund the purchase from Paddle for you. But you need to assign the Apple payment then, okay?

        1 Reply Last reply Reply Quote 0
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