Unable to change payment information
-
I have had this Windy Account for a long time. It is becoming increasingly frustrating I am unable to find anywhere a way to change my Credit Card Information. Do I need to just delete the account and start over?
-
@Stormwalker Hello, you should be able to do that here on this Fastspring link.
-
@Suty Thanx, I tried that and it kept sending me a password reset link. I have since resolved this issue.
-
Yes I am having problems with that too. I got a message my Premium subscription had expired. Followed the instruction only to achieve nothing but frustration. I tried the Fastspring link, never did get a email from them. Any chance someone could direct me to someone, something to get this resolved.
-
@bayesjohn Hello, regarding to you issue, you purchased the Premium in the past via AppStore, no Fastspring doesn't help here and you need to manage this on your mobile device in AppStore.
-
@Suty doesnt help.. I do not have an option in the google play store.. and I cannot even access the "premium" button on the app. Sends me to favorites instead., actually sends me to a webpage same as i find on the computer.
No where have I found the payment option.
-
@rdks38 Hi, you purchased the Premium last year via Fastspring, you can manage the subscription on this link.
