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    invoice 요청

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    • K
      kwaternakdong | Premium
      last edited by

      조금 전 아래의 계정으로 프리미엄 1년 구독을 신청했습니다.

      • 계정 : kwaternakdong@kwater.or.kr

      회사에서 활용하고자 하는 계정으로,

      프리미엄 구독에 대한 회사 증빙자료 제출을 위해 구매 영수증(invoice)를 아래 메일로 요청드립니다.

      • 요청 메일 : jooseok0104@gmail.com / wntjrwogus@naver.com
      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @kwaternakdong
        last edited by

        Hello @kwaternakdong, the invoice is automatically sent to the owner of the subscription and it cannot be change now.
        Theoretically, we could refund and cancel your existing subscription and you can purchase a new one with the email, that you need to use for these invoices.

        K 2 Replies Last reply Reply Quote 0
        • K
          kwaternakdong @Suty | Premium
          last edited by kwaternakdong

          @Suty 현재 새로 생성한 kwaternakdong@kwater.or.kr 은 windy를 회사 내부적으로 활용하기 위해 만든 가상의 계정으로,
          해당 계정으로 송장이 .
          이에 회사에 송장을 통한 비용처리를 위해 사전에 문의드린 계정으로 별도 송장(invoice)을 요청드렸습니다.

          작년에도 개인 계정으로 프리미엄을 구독했으나, 해당 계정으로 송장발송이 되지않아 gmail.com을 통해 별도로 송장(invoice)을 받았습니다.

          요청 메일 : jooseok0104@gmail.com / wntjrwogus@naver.com

          확인부탁드립니다.

          • 번역 -

          Request for Invoice Issuance for Windy Premium Subscription

          Dear Windy Support Team,

          We have recently created the following new account for internal company use and subscribed to the Windy Premium service:

          New Account: kwaternakdong@kwater.or.kr

          Purpose: Internal use within a public organization (system integration)

          This account is a virtual one, set up specifically for internal operations. To process the payment through our company’s accounting system, we kindly request a separate invoice to be issued under our organization’s name.

          Previously, we also subscribed to the Premium service using a personal account. However, the invoice was not automatically issued to that account, so we had to request it manually via email.

          Previous request emails:
          jooseok0104@gmail.com
          wntjrwogus@naver.com

          We would appreciate it if you could send us the invoice for the current subscription as well, issued under the name of Korea Water Resources Corporation (K-water), Nakdong River Basin Headquarters.

          If you require any additional information for invoice issuance, please don’t hesitate to let us know.

          Thank you for your assistance.

          1 Reply Last reply Reply Quote 0
          • K
            kwaternakdong @Suty | Premium
            last edited by kwaternakdong

            @Suty 지난 2024년 7월에도 'jooseok'이라는 사용자의 프리미엄 구독에 대한 송장을 별도 계정으로 받은 적 있습니다.
            Suty 관리자님께서 별도의 계정으로 송장을 발송해주셨었고, 동일한 방식으로 이번에도 처리가 가능하지 않을까 싶습니다!
            확인 부탁드립니다.

            In July 2024, we had a similar case with a subscription under the user name “jooseok”, where the invoice was not sent automatically. At that time, Suty (administrator) kindly helped us by sending the invoice to a different email account manually. We hope the same arrangement can be made again.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @kwaternakdong
              last edited by Suty

              @kwaternakdong Okay, the invoice was sent to you via email.

              K 1 Reply Last reply Reply Quote 1
              • K
                kwaternakdong @Suty | Premium
                last edited by

                @Suty 친절한 서비스 감사드립니다!

                1 Reply Last reply Reply Quote 1
                • K
                  kwaternakdong | Premium
                  last edited by

                  Suty 관리자님, 현재 받은 송장(invoce) 에서는 51,900원의 금액이 청구된 상황이나

                  실제 회사 전표기준으로 처리된 금액은 공급가액기준 53,485원입니다. 영수증과 실제결제금액이 차이나는 이유를 알려주시면 감사하겠고

                  별도로 달러로 표시된 송장(invoice)를 다시 요청드리고싶습니다

                  요청 메일 : tjwjddnjs751@gmail.com / sjw3570@naver.com

                  Dear Suty Administrator,

                  According to the invoice we received, the billed amount is KRW 51,900.
                  However, based on our company’s accounting records, the processed amount is KRW 53,485 (excluding VAT).
                  We would appreciate it if you could clarify the reason for the discrepancy between the receipt and the actual payment amount.

                  Additionally, we would like to kindly request a revised invoice with the amount stated in US dollars.

                  request mail : tjwjddnjs751@gmail.com / sjw3570@naver.com

                  Thank you for your support.
                  ![법인카드 결재(windy)001.bmp](Input file contains unsupported image format)

                  1 Reply Last reply Reply Quote 0
                  • E
                    EVNICT
                    last edited by

                    Can you check for me if my account has been renewed and if there is an invoice?b96260dd-ca83-4da8-8191-f25eb7814750-image.png

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @EVNICT
                      last edited by

                      @EVNICT Hello, your Professional tier for our API service is now on the end of the prepaid period and there are some adjustments necessary, if you want to continue using it.

                      You can check and manage it here.

                      E 1 Reply Last reply Reply Quote 0
                      • E
                        EVNICT @Suty
                        last edited by

                        @Suty Can I pay directly on the account?

                        I need to renew the old package to continue using it.

                        Please check the license.evnit@evn.com.vn account for me.

                        I am supporting them to buy products, you can send it to tonny@softvn.vn to help me and support me to buy products for them.

                        Thank you!

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @EVNICT
                          last edited by

                          @EVNICT Hello, I am not sure if you do any processing role in this purchase. However, we don't support this and our payment process is fully automated via Fastspring.com/Paddle.com as processors.

                          E 2 Replies Last reply Reply Quote 0
                          • E
                            EVNICT @Suty
                            last edited by

                            @Suty Do you support resale?

                            My customer needs an invoice.

                            1 Reply Last reply Reply Quote 0
                            • E
                              EVNICT @Suty
                              last edited by

                              @Suty Or you help me open the upgrade directly from this key, we need to renew directly here
                              0538f1b1-a751-4c62-bbae-f4b7bacb615c-image.png

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @EVNICT
                                last edited by

                                @EVNICT Invoice is automatically done after the purchase. No, we don't support any resale business.

                                E 1 Reply Last reply Reply Quote 0
                                • E
                                  EVNICT @Suty
                                  last edited by

                                  @Suty I got your information.

                                  Now how can I renew my key, I see it has expired 7/30/2025, however I can't find the upgrade to Pro package but the software is still accepting Pro license, this is confusing.

                                  Or do I have to Add new for this product?

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @EVNICT
                                    last edited by

                                    @EVNICT Please check this link, where you can manage your subscriptions.

                                    1 Reply Last reply Reply Quote 0
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