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    Solved Radar Data Outage in Mainland China and parts of India

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    • kawakazeK
      kawakaze | Premium
      last edited by

      radar is not available in China mainland since Aug 5,2025

      D JGYJ 2 Replies Last reply Reply Quote 0
      • Alain AlsaA
        Alain Alsa | Premium
        last edited by

        8th of august, China still not covered by radar. Actually very bad weather in HK. I paid for accurate radar prediction for my business ( sailing tour) . Safety concerns. When the radar coverage will be back? Thanks for the team effort !

        1 Reply Last reply Reply Quote 1
        • D
          devil666168 @kawakaze | Premium
          last edited by

          @kawakaze admin say 24h maybe back l still waiting too

          1 Reply Last reply Reply Quote 0
          • JGYJ
            JGY @kawakaze
            last edited by

            @kawakaze
            The Hong Kong centred RADAR has been missing for quite a while. Have we heard any news from the app developers as to when it will be restored?

            1 Reply Last reply Reply Quote 0
            • SutyS Suty referenced this topic on
            • William GuoW
              William Guo @selverob | Premium
              last edited by

              @selverob Thank you for your reply! I'd also like to ask if it's now difficult for your team to obtain meteorological radar data?

              1 Reply Last reply Reply Quote 0
              • CaefixC
                Caefix | Premium
                last edited by

                from W to E since ~20:15 UTC.

                India_Radar.png

                India_Radar2.png

                1 Reply Last reply Reply Quote 0
                • 卧
                  卧室猪八戒 | Premium
                  last edited by

                  still waiting for it

                  1 Reply Last reply Reply Quote 0
                  • Filip_KF
                    Filip_K Developers
                    last edited by

                    Radar coverage for China has been partially restored. We are working on bringing the rest of data back as well.

                    Screenshot_20250807_052216.png

                    he2682268H 1 Reply Last reply Reply Quote 6
                    • he2682268H
                      he2682268 Clima España @Filip_K
                      last edited by

                      @Filip_K 是什么原因啊还会不会在消失?

                      Filip_KF 1 Reply Last reply Reply Quote 0
                      • Filip_KF
                        Filip_K Developers @he2682268
                        last edited by

                        Hi @he2682268, You mean reason for previous outage? As mentioned in the first post, our radar data provider stopped processing and providing data for China.

                        We are currently sourcing the data directly from NMC, so no further outages should occur.

                        银 he2682268H 2 Replies Last reply Reply Quote 7
                        • 银
                          银祚圣宣圣皇帝 @Filip_K | Premium
                          last edited by

                          @Filip_K Hello thx for you guys' hard working. I hope there is only IT tech issue, and no issue with Chinese administrative code or law issue, otherwise it could be annoyed.

                          1 Reply Last reply Reply Quote 1
                          • D
                            D99knapp @Nicole Dolezalova | Premium
                            last edited by

                            @Nicole-Dolezalova back in business. Thanks to those who contributed to the solution.

                            1 Reply Last reply Reply Quote 1
                            • Filip_KF
                              Filip_K Developers
                              last edited by

                              Radar coverage for China is back again. Apologies for inconvenience and thank you for your patience.
                              Screenshot_20250808_104453.png

                              阳 1 Reply Last reply Reply Quote 3
                              • Filip_KF Filip_K has marked this topic as solved on
                              • he2682268H
                                he2682268 Clima España @Filip_K
                                last edited by

                                @Filip_K 谢谢你的回答

                                1 Reply Last reply Reply Quote 0
                                • 阳
                                  阳 杨 5 @Filip_K | Premium
                                  last edited by

                                  @Filip_K Radar coverage for China can not display Again

                                  Nicole DolezalovaN tomacatT 2 Replies Last reply Reply Quote 0
                                  • Nicole DolezalovaN
                                    Nicole Dolezalova Administrator @阳 杨 5
                                    last edited by

                                    @阳-杨-5 Hello, the data are restored and available. Thank you for your insight, and we apologize for any inconvenience. Have a nice day, Niki

                                    阳 1 Reply Last reply Reply Quote 0
                                    • tomacatT
                                      tomacat @阳 杨 5 | Premium
                                      last edited by

                                      @阳-杨-5 Because nmc doesn't provide the data since 1pm (utc+8).

                                      1 Reply Last reply Reply Quote 0
                                      • 阳
                                        阳 杨 5 @Nicole Dolezalova | Premium
                                        last edited by

                                        @Nicole-Dolezalova Radar coverage for China can not display Again

                                        SutyS Filip_KF 2 Replies Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @阳 杨 5
                                          last edited by

                                          @阳-杨-5 Can you please specify the location? I see this coverage now:
                                          4b296bdc-c7d4-4a48-bf25-b48ae33a49d1-image.png

                                          阳 1 Reply Last reply Reply Quote 0
                                          • Filip_KF
                                            Filip_K Developers @阳 杨 5
                                            last edited by

                                            Hi @阳-杨-5, there were no fresh data available from NMC again. All is back to normal now.

                                            1 Reply Last reply Reply Quote 1
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