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    Solved Radar Data Outage in Mainland China and parts of India

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    • Alain AlsaA
      Alain Alsa | Premium
      last edited by

      8th of august, China still not covered by radar. Actually very bad weather in HK. I paid for accurate radar prediction for my business ( sailing tour) . Safety concerns. When the radar coverage will be back? Thanks for the team effort !

      1 Reply Last reply Reply Quote 1
      • D
        devil666168 @kawakaze | Premium
        last edited by

        @kawakaze admin say 24h maybe back l still waiting too

        1 Reply Last reply Reply Quote 0
        • JGYJ
          JGY @kawakaze
          last edited by

          @kawakaze
          The Hong Kong centred RADAR has been missing for quite a while. Have we heard any news from the app developers as to when it will be restored?

          1 Reply Last reply Reply Quote 0
          • SutyS Suty referenced this topic on
          • William GuoW
            William Guo @selverob | Premium
            last edited by

            @selverob Thank you for your reply! I'd also like to ask if it's now difficult for your team to obtain meteorological radar data?

            1 Reply Last reply Reply Quote 0
            • CaefixC
              Caefix | Premium
              last edited by

              from W to E since ~20:15 UTC.

              India_Radar.png

              India_Radar2.png

              1 Reply Last reply Reply Quote 0
              • 卧
                卧室猪八戒 | Premium
                last edited by

                still waiting for it

                1 Reply Last reply Reply Quote 0
                • Filip_KF
                  Filip_K Developers
                  last edited by

                  Radar coverage for China has been partially restored. We are working on bringing the rest of data back as well.

                  Screenshot_20250807_052216.png

                  he2682268H 1 Reply Last reply Reply Quote 6
                  • he2682268H
                    he2682268 Clima España @Filip_K
                    last edited by

                    @Filip_K 是什么原因啊还会不会在消失?

                    Filip_KF 1 Reply Last reply Reply Quote 0
                    • Filip_KF
                      Filip_K Developers @he2682268
                      last edited by

                      Hi @he2682268, You mean reason for previous outage? As mentioned in the first post, our radar data provider stopped processing and providing data for China.

                      We are currently sourcing the data directly from NMC, so no further outages should occur.

                      银 he2682268H 2 Replies Last reply Reply Quote 7
                      • 银
                        银祚圣宣圣皇帝 @Filip_K | Premium
                        last edited by

                        @Filip_K Hello thx for you guys' hard working. I hope there is only IT tech issue, and no issue with Chinese administrative code or law issue, otherwise it could be annoyed.

                        1 Reply Last reply Reply Quote 1
                        • D
                          D99knapp @Nicole Dolezalova | Premium
                          last edited by

                          @Nicole-Dolezalova back in business. Thanks to those who contributed to the solution.

                          1 Reply Last reply Reply Quote 1
                          • Filip_KF
                            Filip_K Developers
                            last edited by

                            Radar coverage for China is back again. Apologies for inconvenience and thank you for your patience.
                            Screenshot_20250808_104453.png

                            阳 1 Reply Last reply Reply Quote 3
                            • Filip_KF Filip_K has marked this topic as solved on
                            • he2682268H
                              he2682268 Clima España @Filip_K
                              last edited by

                              @Filip_K 谢谢你的回答

                              1 Reply Last reply Reply Quote 0
                              • 阳
                                阳 杨 5 @Filip_K | Premium
                                last edited by

                                @Filip_K Radar coverage for China can not display Again

                                Nicole DolezalovaN tomacatT 2 Replies Last reply Reply Quote 0
                                • Nicole DolezalovaN
                                  Nicole Dolezalova Administrator @阳 杨 5
                                  last edited by

                                  @阳-杨-5 Hello, the data are restored and available. Thank you for your insight, and we apologize for any inconvenience. Have a nice day, Niki

                                  阳 1 Reply Last reply Reply Quote 0
                                  • tomacatT
                                    tomacat @阳 杨 5 | Premium
                                    last edited by

                                    @阳-杨-5 Because nmc doesn't provide the data since 1pm (utc+8).

                                    1 Reply Last reply Reply Quote 0
                                    • 阳
                                      阳 杨 5 @Nicole Dolezalova | Premium
                                      last edited by

                                      @Nicole-Dolezalova Radar coverage for China can not display Again

                                      SutyS Filip_KF 2 Replies Last reply Reply Quote 0
                                      • SutyS
                                        Suty Administrator @阳 杨 5
                                        last edited by

                                        @阳-杨-5 Can you please specify the location? I see this coverage now:
                                        4b296bdc-c7d4-4a48-bf25-b48ae33a49d1-image.png

                                        阳 1 Reply Last reply Reply Quote 0
                                        • Filip_KF
                                          Filip_K Developers @阳 杨 5
                                          last edited by

                                          Hi @阳-杨-5, there were no fresh data available from NMC again. All is back to normal now.

                                          1 Reply Last reply Reply Quote 1
                                          • 阳
                                            阳 杨 5 @Suty | Premium
                                            last edited by

                                            @Suty just few hour normal now

                                            1 Reply Last reply Reply Quote 1
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