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    Radar Data Outage in Mainland China and parts of India

    Scheduled Pinned Locked Moved Solved System Status
    142 Posts 72 Posters 88.3k Views 7 Watching
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    • JGYJ Offline
      JGY @kawakaze
      last edited by

      @kawakaze
      The Hong Kong centred RADAR has been missing for quite a while. Have we heard any news from the app developers as to when it will be restored?

      1 Reply Last reply Reply Quote 0
      • SutyS Suty referenced this topic on
      • William GuoW Offline
        William Guo @selverob | Premium
        last edited by

        @selverob Thank you for your reply! I'd also like to ask if it's now difficult for your team to obtain meteorological radar data?

        1 Reply Last reply Reply Quote 0
        • CaefixC Offline
          Caefix
          last edited by

          from W to E since ~20:15 UTC.

          India_Radar.png

          India_Radar2.png

          1 Reply Last reply Reply Quote 0
          • 卧室猪八戒卧 Offline
            卧室猪八戒 | Premium
            last edited by

            still waiting for it

            1 Reply Last reply Reply Quote 0
            • Filip_KF Offline
              Filip_K Windy Staff
              last edited by

              Radar coverage for China has been partially restored. We are working on bringing the rest of data back as well.

              Screenshot_20250807_052216.png

              he2682268H 1 Reply Last reply Reply Quote 6
              • he2682268H Offline
                he2682268 Clima España @Filip_K
                last edited by

                @Filip_K 是什么原因啊还会不会在消失?

                Filip_KF 1 Reply Last reply Reply Quote 0
                • Filip_KF Offline
                  Filip_K Windy Staff @he2682268
                  last edited by

                  Hi @he2682268, You mean reason for previous outage? As mentioned in the first post, our radar data provider stopped processing and providing data for China.

                  We are currently sourcing the data directly from NMC, so no further outages should occur.

                  银 he2682268H 2 Replies Last reply Reply Quote 7
                  • 银 Offline
                    银祚圣宣圣皇帝 @Filip_K | Premium
                    last edited by

                    @Filip_K Hello thx for you guys' hard working. I hope there is only IT tech issue, and no issue with Chinese administrative code or law issue, otherwise it could be annoyed.

                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      D99knapp @Nicole Dolezalova | Premium
                      last edited by

                      @Nicole-Dolezalova back in business. Thanks to those who contributed to the solution.

                      1 Reply Last reply Reply Quote 1
                      • Filip_KF Offline
                        Filip_K Windy Staff
                        last edited by

                        Radar coverage for China is back again. Apologies for inconvenience and thank you for your patience.
                        Screenshot_20250808_104453.png

                        阳 杨 5阳 1 Reply Last reply Reply Quote 3
                        • Filip_KF Filip_K has marked this topic as solved on
                        • he2682268H Offline
                          he2682268 Clima España @Filip_K
                          last edited by

                          @Filip_K 谢谢你的回答

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                          • 阳 杨 5阳 Offline
                            阳 杨 5 @Filip_K | Premium
                            last edited by

                            @Filip_K Radar coverage for China can not display Again

                            Nicole DolezalovaN tomacatT 2 Replies Last reply Reply Quote 0
                            • Nicole DolezalovaN Offline
                              Nicole Dolezalova Windy Staff @阳 杨 5
                              last edited by

                              @阳-杨-5 Hello, the data are restored and available. Thank you for your insight, and we apologize for any inconvenience. Have a nice day, Niki

                              Niki

                              阳 杨 5阳 1 Reply Last reply Reply Quote 0
                              • tomacatT Offline
                                tomacat @阳 杨 5 | Premium
                                last edited by

                                @阳-杨-5 Because nmc doesn't provide the data since 1pm (utc+8).

                                1 Reply Last reply Reply Quote 0
                                • 阳 杨 5阳 Offline
                                  阳 杨 5 @Nicole Dolezalova | Premium
                                  last edited by

                                  @Nicole-Dolezalova Radar coverage for China can not display Again

                                  SutyS Filip_KF 2 Replies Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Windy Staff @阳 杨 5
                                    last edited by

                                    @阳-杨-5 Can you please specify the location? I see this coverage now:
                                    4b296bdc-c7d4-4a48-bf25-b48ae33a49d1-image.png

                                    阳 杨 5阳 1 Reply Last reply Reply Quote 0
                                    • Filip_KF Offline
                                      Filip_K Windy Staff @阳 杨 5
                                      last edited by

                                      Hi @阳-杨-5, there were no fresh data available from NMC again. All is back to normal now.

                                      1 Reply Last reply Reply Quote 1
                                      • 阳 杨 5阳 Offline
                                        阳 杨 5 @Suty | Premium
                                        last edited by

                                        @Suty just few hour normal now

                                        1 Reply Last reply Reply Quote 1
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