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    Solved Radar Data Outage in Mainland China and parts of India

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    • William GuoW
      William Guo @selverob | Premium
      last edited by

      @selverob Thank you for your reply! I'd also like to ask if it's now difficult for your team to obtain meteorological radar data?

      1 Reply Last reply Reply Quote 0
      • CaefixC
        Caefix | Premium
        last edited by

        from W to E since ~20:15 UTC.

        India_Radar.png

        India_Radar2.png

        1 Reply Last reply Reply Quote 0
        • 卧
          卧室猪八戒 | Premium
          last edited by

          still waiting for it

          1 Reply Last reply Reply Quote 0
          • Filip_KF
            Filip_K Developers
            last edited by

            Radar coverage for China has been partially restored. We are working on bringing the rest of data back as well.

            Screenshot_20250807_052216.png

            he2682268H 1 Reply Last reply Reply Quote 6
            • he2682268H
              he2682268 Clima España @Filip_K
              last edited by

              @Filip_K 是什么原因啊还会不会在消失?

              Filip_KF 1 Reply Last reply Reply Quote 0
              • Filip_KF
                Filip_K Developers @he2682268
                last edited by

                Hi @he2682268, You mean reason for previous outage? As mentioned in the first post, our radar data provider stopped processing and providing data for China.

                We are currently sourcing the data directly from NMC, so no further outages should occur.

                银 he2682268H 2 Replies Last reply Reply Quote 7
                • 银
                  银祚圣宣圣皇帝 @Filip_K | Premium
                  last edited by

                  @Filip_K Hello thx for you guys' hard working. I hope there is only IT tech issue, and no issue with Chinese administrative code or law issue, otherwise it could be annoyed.

                  1 Reply Last reply Reply Quote 1
                  • D
                    D99knapp @Nicole Dolezalova | Premium
                    last edited by

                    @Nicole-Dolezalova back in business. Thanks to those who contributed to the solution.

                    1 Reply Last reply Reply Quote 1
                    • Filip_KF
                      Filip_K Developers
                      last edited by

                      Radar coverage for China is back again. Apologies for inconvenience and thank you for your patience.
                      Screenshot_20250808_104453.png

                      阳 1 Reply Last reply Reply Quote 3
                      • Filip_KF Filip_K has marked this topic as solved on
                      • he2682268H
                        he2682268 Clima España @Filip_K
                        last edited by

                        @Filip_K 谢谢你的回答

                        1 Reply Last reply Reply Quote 0
                        • 阳
                          阳 杨 5 @Filip_K | Premium
                          last edited by

                          @Filip_K Radar coverage for China can not display Again

                          Nicole DolezalovaN tomacatT 2 Replies Last reply Reply Quote 0
                          • Nicole DolezalovaN
                            Nicole Dolezalova Administrator @阳 杨 5
                            last edited by

                            @阳-杨-5 Hello, the data are restored and available. Thank you for your insight, and we apologize for any inconvenience. Have a nice day, Niki

                            阳 1 Reply Last reply Reply Quote 0
                            • tomacatT
                              tomacat @阳 杨 5 | Premium
                              last edited by

                              @阳-杨-5 Because nmc doesn't provide the data since 1pm (utc+8).

                              1 Reply Last reply Reply Quote 0
                              • 阳
                                阳 杨 5 @Nicole Dolezalova | Premium
                                last edited by

                                @Nicole-Dolezalova Radar coverage for China can not display Again

                                SutyS Filip_KF 2 Replies Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator @阳 杨 5
                                  last edited by

                                  @阳-杨-5 Can you please specify the location? I see this coverage now:
                                  4b296bdc-c7d4-4a48-bf25-b48ae33a49d1-image.png

                                  阳 1 Reply Last reply Reply Quote 0
                                  • Filip_KF
                                    Filip_K Developers @阳 杨 5
                                    last edited by

                                    Hi @阳-杨-5, there were no fresh data available from NMC again. All is back to normal now.

                                    1 Reply Last reply Reply Quote 1
                                    • 阳
                                      阳 杨 5 @Suty | Premium
                                      last edited by

                                      @Suty just few hour normal now

                                      1 Reply Last reply Reply Quote 1
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