<![CDATA[帳戶问題]]>我更改了邮件地址，登入时发现輸入新的邮件地址，必須輸入旧邮件密码才能登入。有知道是什麼情況嗎？IMG_7441.jpeg

]]>https://community.windy.com/topic/41269/帳戶问題RSS for NodeMon, 13 Jul 2026 18:17:28 GMTTue, 05 Aug 2025 09:57:11 GMT60<![CDATA[Reply to 帳戶问題 on Mon, 25 Aug 2025 16:54:00 GMT]]>@guoyouhuai said in 帳戶问題:

我更改了邮件地址，登入时发现輸入新的邮件地址，必須輸入旧邮件密码才能登入。有知道是什麼情況嗎？IMG_7441.jpeg

Translate:

I change my email address, but found I have to use old password to login when I input the new email address. Does someone knows the reason?

So the Original Poster change both the email and password? I change my email address long before, and haven't this problem.

我之前購買會員郵件是3035801***@qq.com，我現在已經將郵件地址更改為guoyouh***@icloud.com，但問題來了，登入會員時，賬戶輸入icloud郵件，但是密碼還是要輸入之前購買會員的郵箱密碼才能登入，我icloud郵箱密碼反而無法登入。
我icloud邮件在其他地方都可以正常使用。

Translate:

I once purchase the Windy Premium on my account 3035801***@qq.com, and now I already change the email address as guoyouh***@icloud.com. The problem is when I input the iCloud email address to login, I have to use the password which I purchase the Premium's email address, iCloud email address's password can not login.
My iCloud email can use normally elsewhere.

The last sentence I can't understand as a Chinese speaker. According to the context, It looks said couldn't received the email from windy. But it is not password problem. So what's the problem exactly?

]]>https://community.windy.com/post/217739https://community.windy.com/post/217739Mon, 25 Aug 2025 16:54:00 GMT<![CDATA[Reply to 帳戶问題 on Mon, 25 Aug 2025 16:31:32 GMT]]>@WindyUser-252 said in 帳戶问題:

@Suty 你應該好好学习汉語！！！

As a native speaker, I couldn't understand either...

]]>https://community.windy.com/post/217738https://community.windy.com/post/217738Mon, 25 Aug 2025 16:31:32 GMT<![CDATA[Reply to 帳戶问題 on Mon, 25 Aug 2025 15:46:18 GMT]]>@Suty 你應該好好学习汉語！！！

]]>https://community.windy.com/post/217735https://community.windy.com/post/217735Mon, 25 Aug 2025 15:46:18 GMT<![CDATA[Reply to 帳戶问題 on Mon, 25 Aug 2025 10:30:38 GMT]]>@guoyouhuai You already mentioned three various email addresses, please make a short summary (would be perfect in English) so I can effectively help you with this matter.

]]>https://community.windy.com/post/217713https://community.windy.com/post/217713Mon, 25 Aug 2025 10:30:38 GMT<![CDATA[Reply to 帳戶问題 on Sat, 23 Aug 2025 10:27:24 GMT]]>@Suty 为什么我用另一个邮件地址购买会员，登入密碼還是要用之前的邮件地址密碼才能登入！

]]>https://community.windy.com/post/217647https://community.windy.com/post/217647Sat, 23 Aug 2025 10:27:24 GMT<![CDATA[Reply to 帳戶问題 on Mon, 18 Aug 2025 06:38:54 GMT]]>@guoyouhuai I still see your account under gu*****uai@icloud.com. If you want to reset the password, please confirm and I can handle it for you.

]]>https://community.windy.com/post/217241https://community.windy.com/post/217241Mon, 18 Aug 2025 06:38:54 GMT<![CDATA[Reply to 帳戶问題 on Fri, 15 Aug 2025 04:24:12 GMT]]>@Suty 变更电子郵件后，无法收到确认邮件的邮件。IMG_7533.jpeg

]]>https://community.windy.com/post/217150https://community.windy.com/post/217150Fri, 15 Aug 2025 04:24:12 GMT<![CDATA[Reply to 帳戶问題 on Thu, 14 Aug 2025 05:16:51 GMT]]>@guoyouhuai Since there is no account under mentioned email, you can change it on your own in your Windy profile.

]]>https://community.windy.com/post/217058https://community.windy.com/post/217058Thu, 14 Aug 2025 05:16:51 GMT<![CDATA[Reply to 帳戶问題 on Tue, 12 Aug 2025 08:38:21 GMT]]>@Suty 请你帮我变更电子郵件youhuaiguo@qq.com

]]>https://community.windy.com/post/216966https://community.windy.com/post/216966Tue, 12 Aug 2025 08:38:21 GMT<![CDATA[Reply to 帳戶问題 on Mon, 11 Aug 2025 06:23:50 GMT]]>@guoyouhuai You can reset the password on your own in Windy.com login form or if you are not successful with it, let us know at support@windy.com.

]]>https://community.windy.com/post/216881https://community.windy.com/post/216881Mon, 11 Aug 2025 06:23:50 GMT<![CDATA[Reply to 帳戶问題 on Fri, 08 Aug 2025 09:35:03 GMT]]>@Suty 如何重置密码？

]]>https://community.windy.com/post/216782https://community.windy.com/post/216782Fri, 08 Aug 2025 09:35:03 GMT<![CDATA[Reply to 帳戶问題 on Fri, 08 Aug 2025 07:01:40 GMT]]>@guoyouhuai Could you please provide info in English? I can't understand your matter from the translation.

]]>https://community.windy.com/post/216774https://community.windy.com/post/216774Fri, 08 Aug 2025 07:01:40 GMT<![CDATA[Reply to 帳戶问題 on Thu, 07 Aug 2025 07:23:31 GMT]]>@Suty我之前購買會員郵件是3035801788@qq.com，我現在已經將郵件地址更改為guoyouhuai@icloud.com，但問題來了，登入會員時，賬戶輸入icloud郵件，但是密碼還是要輸入之前購買會員的郵箱密碼才能登入，我icloud郵箱密碼反而無法登入。
我icloud邮件在其他地方都可以正常使用。

]]>https://community.windy.com/post/216700https://community.windy.com/post/216700Thu, 07 Aug 2025 07:23:31 GMT<![CDATA[Reply to 帳戶问題 on Wed, 06 Aug 2025 06:57:39 GMT]]>@guoyouhuai Hello, what exactly do you need now? I checked your account and email from the screenshot is still your main email in use. Do you need to reset the password or change the email? We can handle it for you, so just let us know.

]]>https://community.windy.com/post/216635https://community.windy.com/post/216635Wed, 06 Aug 2025 06:57:39 GMT