帳戶问題
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我更改了邮件地址，登入时发现輸入新的邮件地址，必須輸入旧邮件密码才能登入。有知道是什麼情況嗎？
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@guoyouhuai Hello, what exactly do you need now? I checked your account and email from the screenshot is still your main email in use. Do you need to reset the password or change the email? We can handle it for you, so just let us know.
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@Suty我之前購買會員郵件是3035801788@qq.com，我現在已經將郵件地址更改為guoyouhuai@icloud.com，但問題來了，登入會員時，賬戶輸入icloud郵件，但是密碼還是要輸入之前購買會員的郵箱密碼才能登入，我icloud郵箱密碼反而無法登入。
我icloud邮件在其他地方都可以正常使用。 -
@guoyouhuai Could you please provide info in English? I can't understand your matter from the translation.
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@Suty 如何重置密码？
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@guoyouhuai You can reset the password on your own in Windy.com login form or if you are not successful with it, let us know at support@windy.com.
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@Suty 请你帮我变更电子郵件youhuaiguo@qq.com
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@guoyouhuai Since there is no account under mentioned email, you can change it on your own in your Windy profile.
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@Suty 变更电子郵件后，无法收到确认邮件的邮件。
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@guoyouhuai I still see your account under gu*****uai@icloud.com. If you want to reset the password, please confirm and I can handle it for you.
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@Suty 为什么我用另一个邮件地址购买会员，登入密碼還是要用之前的邮件地址密碼才能登入！
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S Suty moved this topic from Your Feedback and Suggestions on
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@guoyouhuai You already mentioned three various email addresses, please make a short summary (would be perfect in English) so I can effectively help you with this matter.
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@Suty 你應該好好学习汉語！！！
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@WindyUser-252 said in 帳戶问題:
@Suty 你應該好好学习汉語！！！
As a native speaker, I couldn't understand either...
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@guoyouhuai said in 帳戶问題:
我更改了邮件地址，登入时发现輸入新的邮件地址，必須輸入旧邮件密码才能登入。有知道是什麼情況嗎？
Translate:
I change my email address, but found I have to use old password to login when I input the new email address. Does someone knows the reason?
So the Original Poster change both the email and password? I change my email address long before, and haven't this problem.
我之前購買會員郵件是3035801***@qq.com，我現在已經將郵件地址更改為guoyouh***@icloud.com，但問題來了，登入會員時，賬戶輸入icloud郵件，但是密碼還是要輸入之前購買會員的郵箱密碼才能登入，我icloud郵箱密碼反而無法登入。
我icloud邮件在其他地方都可以正常使用。Translate:
I once purchase the Windy Premium on my account
3035801***@qq.com, and now I already change the email address asguoyouh***@icloud.com. The problem is when I input the iCloud email address to login, I have to use the password which I purchase the Premium's email address, iCloud email address's password can not login.
My iCloud email can use normally elsewhere.The last sentence I can't understand as a Chinese speaker. According to the context, It looks said couldn't received the email from windy. But it is not password problem. So what's the problem exactly?
