帳戶问題

guoyouhuai

@Suty我之前購買會員郵件是3035801788@qq.com，我現在已經將郵件地址更改為guoyouhuai@icloud.com，但問題來了，登入會員時，賬戶輸入icloud郵件，但是密碼還是要輸入之前購買會員的郵箱密碼才能登入，我icloud郵箱密碼反而無法登入。
我icloud邮件在其他地方都可以正常使用。

Suty

@guoyouhuai Could you please provide info in English? I can't understand your matter from the translation.

guoyouhuai

@Suty 如何重置密码？

Suty

@guoyouhuai You can reset the password on your own in Windy.com login form or if you are not successful with it, let us know at support@windy.com.

guoyouhuai

@Suty 请你帮我变更电子郵件youhuaiguo@qq.com

Suty

@guoyouhuai Since there is no account under mentioned email, you can change it on your own in your Windy profile.

guoyouhuai

@Suty 变更电子郵件后，无法收到确认邮件的邮件。

Suty

@guoyouhuai I still see your account under gu*****uai@icloud.com. If you want to reset the password, please confirm and I can handle it for you.

guoyouhuai

@Suty 为什么我用另一个邮件地址购买会员，登入密碼還是要用之前的邮件地址密碼才能登入！

Suty

@guoyouhuai You already mentioned three various email addresses, please make a short summary (would be perfect in English) so I can effectively help you with this matter.

WindyUser-252

@Suty 你應該好好学习汉語！！！

tomacat

@WindyUser-252 said in 帳戶问題:

@Suty 你應該好好学习汉語！！！

As a native speaker, I couldn't understand either...

tomacat

@guoyouhuai said in 帳戶问題:

我更改了邮件地址，登入时发现輸入新的邮件地址，必須輸入旧邮件密码才能登入。有知道是什麼情況嗎？

Translate:

I change my email address, but found I have to use old password to login when I input the new email address. Does someone knows the reason?

So the Original Poster change both the email and password? I change my email address long before, and haven't this problem.

我之前購買會員郵件是3035801***@qq.com，我現在已經將郵件地址更改為guoyouh***@icloud.com，但問題來了，登入會員時，賬戶輸入icloud郵件，但是密碼還是要輸入之前購買會員的郵箱密碼才能登入，我icloud郵箱密碼反而無法登入。
我icloud邮件在其他地方都可以正常使用。

Translate:

I once purchase the Windy Premium on my account 3035801***@qq.com, and now I already change the email address as guoyouh***@icloud.com. The problem is when I input the iCloud email address to login, I have to use the password which I purchase the Premium's email address, iCloud email address's password can not login.
My iCloud email can use normally elsewhere.

The last sentence I can't understand as a Chinese speaker. According to the context, It looks said couldn't received the email from windy. But it is not password problem. So what's the problem exactly?