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    Android app doesn't work when connected to Google VPN

    Scheduled Pinned Locked Moved Bug Reports
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    • briannaessB Offline
      briannaess | Premium
      last edited by

      I'm on a Pixel 9a, and starting about a week ago, the app would not load any data when connected to VPN. I reinstalled the app, didn't help. I deleted my data, and that worked for two days and then started again today. On a whim, I added Windy to the exclude list from the Google VPN, and the app was able to connect again. It may be interfering with collecting my user info and subscription. It doesn't even let me log back in using Google login to the app.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @briannaess
        last edited by

        @briannaess Hello, what device do you use? We shouldn't have any troubles with your Google services, on the other hand, they are used on our end as well.

        However, Google VPN can offer additional tools that can block some features on our end, such as WebGL or similar ones.

        briannaessB 1 Reply Last reply Reply Quote 0
        • briannaessB Offline
          briannaess @Suty | Premium
          last edited by

          @Suty I am using Pixel 9a. My approach of excluding Windy from the VPN appears to be working.

          1 Reply Last reply Reply Quote 1
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