Premium subscription does not apply to app
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Yesterday I purhased Windy premium subscription. Unfortunately it did not apply to the the app, both Android and Apple (all latest updates incl. the app). Tried to log in log out - no success. Even if I go to 'purhase premium' option again, it says that it has already been subscribed.
Please help! Username same as my email.
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@Gorazd-Rolih said in Premium subscription does not apply to app:
it did not apply to the the app, both Android and Apple
Do we must understand that it works on the browser version, on desktop ?
Or do you purchased the subscription in AppStore or PlayStore only for your devices ?
In any case you need to use the same credentials, email and password, on all your devices.Then after purchasing you have to “restore the purchase”. See what does it means.
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Restore the purchase solved the issue. It works now on Android and Apple platform, once loged in.
Thanks
