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    Radar+ white screen

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    • ramzik99R Offline
      ramzik99 | Premium
      last edited by

      Hi Windy, I use Android phone with latest software version and webview.

      Whenever i use the radar+ or satellite layer the screen turns white especially during animation play and zooming. This doesn't happen on desktop version.

      Error console shows this:
      {
      "errorID": "canvas-context-is-lost",
      "overlay": "radarPlus",
      "runningPhase": "3_redrawFinished",
      "timestamp": 1755089962573,
      "runningMinutes": 0,
      "type": "customLogError",
      "msg": "Canvas context is lost",
      "url": "https://app-webview.windy.com/#?radarPlus,2025081313,31.370,36.123,8",
      "ver": "46.1.0",
      "target": "mobile",
      "platform": "android",
      "device": "mobile",
      "latestBcast": "bcast: maplibre-zoomChange (310ms ago at 1755089962263)
      picker: getPOIsAtXY (306ms ago at 1755089962267)
      picker: pickerMoved (305ms ago at 1755089962268)
      MapLibreMap: moveStateChange (305ms ago at 1755089962268)
      bcast: maplibre-moveEnd (305ms ago at 1755089962268)",
      "module": "glTileRenderer"
      }

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @ramzik99
        last edited by

        @ramzik99 Could you please test it in the browser on the same device?

        ramzik99R 1 Reply Last reply Reply Quote 0
        • ramzik99R Offline
          ramzik99 @Suty | Premium
          last edited by

          @Suty It happens too in browser

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Administrator @ramzik99
            last edited by

            @ramzik99 Can you tell us what device you use exactly? Model and version of Android?

            ramzik99R 1 Reply Last reply Reply Quote 0
            • ramzik99R Offline
              ramzik99 @Suty | Premium
              last edited by

              @Suty I’m using an Infinix Note 40 Pro Plus running Android 15

              1 Reply Last reply Reply Quote 0
              • ramzik99R Offline
                ramzik99 | Premium
                last edited by ramzik99

                Anyone there to answer?
                @Suty

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  Maharg @ramzik99 | Premium
                  last edited by

                  @ramzik99 It's been happening for me on both my Android tablets for several weeks or months. A cryptic message appeared some time ago suggesting something be tweaked, but I didn't understand it.

                  SutyS 1 Reply Last reply Reply Quote 1
                  • SutyS Offline
                    Suty Administrator @Maharg
                    last edited by

                    @Maharg Can you share the screenshot of that message you get?

                    M ramzik99R 2 Replies Last reply Reply Quote 0
                    • M Offline
                      Maharg @Suty | Premium
                      last edited by

                      @Suty I haven't seen it for a long time, so I guess no.

                      1 Reply Last reply Reply Quote 0
                      • ramzik99R Offline
                        ramzik99 @Suty | Premium
                        last edited by

                        @Suty isn't there a solution to my problem?

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Administrator @ramzik99
                          last edited by

                          @ramzik99 Hello, I had a discussion with a colleague and it would be perfect, if you provide any screen recording, where this issue occurs. Could it be possible?

                          ramzik99R 1 Reply Last reply Reply Quote 1
                          • ramzik99R Offline
                            ramzik99 @Suty | Premium
                            last edited by ramzik99

                            @Suty It can happen at any point when zooming in and out especially when playing animation

                            Click here to watch recording

                            1 Reply Last reply Reply Quote 0
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