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    Purchased from Premium FastSpring but can't restore purchase

    Scheduled Pinned Locked Moved Windy Premium
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    • ? Offline
      A Former User
      last edited by

      Hi,

      I emailed support but did not hear back. I purchased Windy Premium via FastSpring but I cannot restore the purchase to my account.

      When I type the order number from the email invoice it says "your subscription is already assigned to an account" but it appears there is a typo in the email.

      d8b1cefd-0af0-45ce-8f74-570d06f8a0d3-image.png

      Is it possible to correct the email address or assign the premium subscription to my existing account?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Guest
        last edited by

        @Michael-MacDonald-3 I fixed the typo and your Premium is now assigned to the correct email address.

        Michael MacDonald 3M 1 Reply Last reply Reply Quote 0
        • Michael MacDonald 3M Offline
          Michael MacDonald 3 @Suty | Premium
          last edited by

          @Suty Thanks! I can confirm everything is working now. Much appreciated.

          1 Reply Last reply Reply Quote 1
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