Request to Cancel Duplicate Payment
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I was charged twice for the subscription.
Please cancel the payment made on July 28 (20.89 USD).
The email address associated with my account is john@ust21.co.kr.
If you need any additional information to process this request, please contact me at ejlee@ust21.co.kr
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@ust21or Hello, please provide any screenshots or invoices with these purchases at support@windy.com.
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Hello, Thank you for your kind response.
Unfortunately, the email address you provided doesn't seem to exist. Could you please double-check the address?
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@ust21or I am sorry about the typo, it should be support@windy.com.
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Hello,
I sent an email on August 25 regarding a refund request for a duplicate payment.
The email included the receipt and screenshots.Please let me know the status of this matter.
If you need any additional information to process this request, please contact me at ejlee@ust21.co.kr
Thank you.
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@ust21or Hello, I will try to find the conversation and continue there.
