Unable to Manage Subscription

nemrciss

I am attempting to upgrade my subscription to include ECMWF. However when clicking on the "Manage Subscription" button here https://account.windy.com/subscriptions, I get a 404.

The URL that gets filled in my URL bar is https://account.windy.com/.

Looks to be a server side issue not properly setting the href target. Please fix the button so I can manage my subscription or provide an alternate method to add ECMWF to my plan.

Thank you,
Cesar

nesro

Hi @nemrciss

there was an issue on our side, please try it again. The link should work now.

Thanks
Tomas

nemrciss

Hi,

It looks like that worked. However I don't see an option anywhere to add ECMWF. Can you please direct me to where I can add this feature to my current subscription?

Thanks

Suty

@nemrciss Do you talk about API service?

nemrciss

@Suty

Yes, that is correct. We wish to add this to an internal system. We are paying for Pro already and wish to add ECMWF.

Thank you.

idefix37

@nemrciss
Have you subscribed to the Pro service in a weather app named Windy but with a blue logo ?

nemrciss

@idefix37

I subscribed to the Professional Map Forecast api found here https://api.windy.com/map-forecast/pricing.

I have an API key with the pro tag and I would like to add ECMWF to this key.

idefix37

@nemrciss
OK, understood, I hope you get help from an admin tomorrow.

Suty

@nemrciss Please contact us at support@windy.com where we can discuss this internally. Please provide more details about your project where this data should be implemented.