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    Forecast Model not updating as expected

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    • B
      bastilani | Premium
      last edited by

      As shown in the attached screenshot, the model should update every 12 hours for all users, and every 6 hours for premium users. However, in my case the last update was 7 hours ago, even though I am a premium user.

      32cd79f6-7e8a-474f-9a54-f81e48a80e7f-image.png

      David PolášekD 1 Reply Last reply Reply Quote 0
      • David PolášekD
        David Polášek Administrator @bastilani
        last edited by

        Hi @bastilani

        Could you check if you have the current update for the 00:00:00Z reftime? As you can see in the screenshot, I have done so.

        Screenshot 2025-08-28 at 11.20.06.png

        David Polášek
        Marketing Director at Windy.com

        B 1 Reply Last reply Reply Quote 1
        • B
          bastilani @David Polášek | Premium
          last edited by

          Hi @David-Polášek
          yes now there's the update on 00:00:00Z and forecast has been updated!

          thanks

          David PolášekD 1 Reply Last reply Reply Quote 1
          • David PolášekD
            David Polášek Administrator @bastilani
            last edited by

            @bastilani

            Anytime!

            David Polášek
            Marketing Director at Windy.com

            1 Reply Last reply Reply Quote 1
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