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    My recurring payment isn't working.

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    • LT-WINDYL Offline
      LT-WINDY | Premium
      last edited by

      I'm trying to subscribe with a recurring payment using my Visa card, but the payment is being declined and the subscription won't go through.
      I've tried multiple times, but now the payment window won't even open. I just get this message, and I can't proceed.

      55e57d0e-1815-46c9-aeed-2ded44e773b6-image.png

      Can you provide the specific message you're seeing? This will help me suggest a solution.

      thank you.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @LT-WINDY
        last edited by

        @LT-WINDY Hello, I see your Premium is renewed and active until September 2026. The renewal was done via Google Play.

        1 Reply Last reply Reply Quote 0
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