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    • R
      Rayner Workman
      last edited by

      Hello, I have cancelled my subscription and request a refund. Thank you.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Rayner Workman
        last edited by

        @Rayner-Workman We apologize, but we are unable to refund your App Store purchase. Apple doesn't allow us to manage purchases made on their platform. You will need to request a refund directly from Apple, as they are the provider of the purchase process.

        Once again, I apologize that I am unable to assist you further.

        1 Reply Last reply Reply Quote 1
        • F
          forbin
          last edited by

          I was debited last night for a year's subscription renewal to Windy Premium. I did not ask for it nor did receive any notice that this was to occur.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @forbin
            last edited by

            @forbin Can you please share more details about the purchase on support@windy.com?

            1 Reply Last reply Reply Quote 0
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