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    No animation particles.

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    • R Offline
      rui morgado | Premium
      last edited by

      I have not animation particles in my map. Please help

      Rui Morgado

      idefix37I mcejohnsonM 2 Replies Last reply Reply Quote 1
      • idefix37I Offline
        idefix37 Sailor Moderator @rui morgado
        last edited by

        @rui-morgado
        Have you checked in the menu that Particles animation is enabled ?

        488309EA-7D66-4C6D-854A-EA66F0C2475F.jpeg

        What device and what OS version do you use ?

        1 Reply Last reply Reply Quote 0
        • mcejohnsonM Offline
          mcejohnson @rui morgado | Premium
          last edited by mcejohnson

          @rui-morgado

          Im having the same issue. Tried restarting the app, then reinstalling. Running a Samsung Galaxy A04e on Android 14.

          Edit #2: Particles do not work on windy.com with brave or firefox browsers with this android device. PC works just fine.

          1 Reply Last reply Reply Quote 0
          • R Offline
            Rissole | Premium
            last edited by

            Same here.... animation particles arrows are dull and only appear in patches

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Rissole
              last edited by

              @Rissole @mcejohnson Can you please provide screenshots with the issue?

              D mcejohnsonM 2 Replies Last reply Reply Quote 1
              • D Offline
                Double-o @Suty | Premium
                last edited by

                @Suty Same problem for me, I have premium subscription, particle animation is definitely enabled, it is running on an tablet with Android 9. Have uninstalled and reinstalled but no difference. On my phone which has android 10 the app is working fine with the wind arrows showing

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @Double-o
                  last edited by

                  @Double-o Hi, I will check the situation on our device, but it is possible that this is related to the version of Android.

                  1 Reply Last reply Reply Quote 0
                  • mcejohnsonM Offline
                    mcejohnson @Suty | Premium
                    last edited by mcejohnson

                    @Suty
                    1000028990.jpg 1000028991.jpg 1000028992.jpg

                    After clearing the data, and clearing cache, uninstalling, restarting the phone and reinstalling I have some particles when zoomed in, but not for zoomed out viewing. Exactly the same is true for browsers.

                    Hope this helps.

                    mcejohnsonM 1 Reply Last reply Reply Quote 0
                    • mcejohnsonM Offline
                      mcejohnson @mcejohnson | Premium
                      last edited by

                      @mcejohnson @Suty
                      Playing around with the width of the particles under settings allowed me to see them while zoomed out a little broader, but not when zoomed out far. See helpful settings below:

                      1000029181.jpg

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @mcejohnson
                        last edited by

                        @mcejohnson So when you select Normal here, you can see particles only zoomed in, but not zoomed out, correct?

                        mcejohnsonM D 2 Replies Last reply Reply Quote 1
                        • mcejohnsonM Offline
                          mcejohnson @Suty | Premium
                          last edited by

                          @Suty
                          That is correct. I can see the particles when zoomed out a little further if I select high and increase their width.

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Double-o @Suty | Premium
                            last edited by

                            @Suty Mine is the same, can only see particles if zoomed in and size set to wide

                            D 1 Reply Last reply Reply Quote 0
                            • D Offline
                              Double-o @Double-o | Premium
                              last edited by

                              @Suty Screenshot_20251004-111305.png

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @Double-o
                                last edited by

                                @Double-o Hello, we are aware of certain issue with particles animation on Android and our colleagues already investigate it. Hopefully, there will be a fix soon.

                                1 Reply Last reply Reply Quote 2
                                • K Offline
                                  Karen Goodhew
                                  last edited by

                                  Despite the particles animation being enabled it’s stopped working for wind. Using an iPad. Updated the ipad, deleted app and reinstalled but still no joy. Works ok on the web but not on the app. Any solutions ? Thank you.

                                  idefix37I 1 Reply Last reply Reply Quote 0
                                  • idefix37I Offline
                                    idefix37 Sailor Moderator @Karen Goodhew
                                    last edited by

                                    @Karen-Goodhew
                                    On iPad it works with the browser version. With the mobile app, you need to wait til the next update.

                                    K 1 Reply Last reply Reply Quote 0
                                    • K Offline
                                      Karen Goodhew @idefix37
                                      last edited by

                                      @idefix37 got the same update as another iPad and that one is working so don’t think it’s the update. Thank you anyway for replying.

                                      idefix37I 1 Reply Last reply Reply Quote 0
                                      • idefix37I Offline
                                        idefix37 Sailor Moderator @Karen Goodhew
                                        last edited by

                                        @Karen-Goodhew
                                        Particle animation is working on iPad with the mobile app ?
                                        That seem strange but may be possible.

                                        K 1 Reply Last reply Reply Quote 0
                                        • K Offline
                                          Karen Goodhew @idefix37
                                          last edited by

                                          @idefix37 yep perfectly on my iPad but not on husbands. Odd indeed.

                                          1 Reply Last reply Reply Quote 0
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