I just saw that I paid double for the subscription
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I just check the payment and saw that I paid the subscription from both google and apple can I refund one?
here is the picture
from my google account
apple account
2024
2025
from my credit card this year
I use the same ID to login from both my apple and android device
for more information
apple ID email : brokenpike_bpk-7@hotmail.com
google ID email : palmicid@gmail.com -
@Prinda-Ruangdej Hello, I see you have already canceled your subscription with Apple. My advice would be to choose the platform where you want your future subscriptions and cancel the other platform.
For Apple cancellation (App Store), you need to manage this subscription through the App Store account settings and contact Apple Store support directly. Unfortunately, we cannot assist you with this process.
Let me know if you need more assistance on this matter, and have a great day, Niki
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@Nicole-Dolezalova So, if I want to refund from one of them (mostly apple) I have to contact them by myself?
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@Prinda-Ruangdej Hello, yes in the case of Apple subscriptions, we kindly ask you to contact Apple Support directly, as they manage all subscription changes and refunds on their platform.
To ensure your premium works smoothly, please pair the Google subscription with your already existing account.
You will find the following instructions explaining how.If you need any further assistance, please let us know—we’ll be happy to help with anything else.
Best regards,
Niki -
@Nicole-Dolezalova Ok Thank you will do as you told
